Tony
Middletown,#2REBUTTAL Individual responds
Thu, May 12, 2016
On March 21, 2016, I talked with a lady on the phone about ordering a high school alumni DVD. She offered to give me 3 free issues of 3 different magazines along with my order, and I will be charged if I don't respond after the final free issues are distributed. Later, I successfully got two of the issues among the free magazines, but when I called the toll free number that takes me to TWX Magazine Subscription Services, the system cannot find me through neither of the ZIP codes I've used and provided, and I really want to get the cancellation on time. What should I do?
Angie203
wallingford,#3
Fri, August 14, 2009
You can go to magazineoutlet.com and cancel everything yourself without having to call in if you really can't handle the automated system.
Litboc
Morristown,#4Consumer Comment
Tue, July 28, 2009
This is my first time coming to this website, and I felt really empowered by reading the advice that Shari had to provide. I got mixed up with this company when I filled out a survey for beauty.com, and I received free magazine subscriptions. Actually, they weren't free, I had to pay $2.00 for shipping and handling for a couple of the magazines, and the others were completely free. My plan was to use the subscription for less than a year and cancel the subscription before they would charge me for the cost of the magazines. I sign up for the subscriptions in August 2008, and I canceled the magazines in April 2009. There were a couple that I did sign up for and some that they automatically signed me up for. I called the first time in April 2009, and canceled the following subscriptions: O! The Oprah Magazine, Time, Business Week, Cosmopolitan, and a couple others that I forget. Even though I used their automated operator and canceled the subscriptions, they still continued to send them. I told my mom, and she said that it's probably taking time for the orders to process. I waited until after graduation, and now it's July 28, 2009. I called them again because the magazines that I canceled are still coming in, and the automated operator told me that some of the magazines that I canceled earlier were still in my account. They hadn't canceled those subscriptions. I decided to look online to see if I could find the contact information of this scam-artist corporation, and then I found Shari's article. I had a very similar experience to Shari: it's impossible to reach an operator, even when I said "order new magazines". I tried calling the phone number provided in the article, and I only got a busy signal. I am going to try looking up their number again, and see what I find. If anyone else has their number, please post it! Thank you for listening. I'm really glad I found a website like this one.