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UBISOFT No refund , Or repairs done for computer games . They will only let you buy a new one from them . Internet
I purchased HOMM 5 from Circuit city during their going out of business sell . I could not play the whole game , Because part of the game was missing . I sent it to Ubisoft to be fixed . They sent the game back to me with a letter telling me to go to their web site to get payment options for another game , & that my game was defective . Why should you have to pay for another game when it's the game ( Ubisoft ) companies fault your game is defective in the first place ? Thats not good business practice if you ask me . I'm not going to pay for the same game twice .