- Report: #540260
Complaint Review: Ultimate Beans - Internet
Reported By:
Kay -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ultimate Beans
990 Grove St. #204, Evanston IL 60201 Internet, United States of America
Phone:
888-217-2233
Web:
www.cafesaporito.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ultimate Beans Seattle Direct Coffee Deceptive Trade Practice, Internet Fraud, Identy fraud Internet
Emailed on 8/3/2009 AND AGAIN on 12/16/09 to Market Labs.net, Inc. aka, Favorite Consumer Brands.com
I entered your "offer process" and ended before giving you my "total" identity information in order to receive a "free" VISA card with $50 and 36 pepsis. I have experienced problems cancelling/receiving refunds from one of your representatives, Ultimate Bean, aka, Seattle Direct Coffee and Cafe Saporito. I entered into the "offer" from FaceBook on July 27, 2009. I received the coffee on 7/31 and immediately cancelled via phone. They charged my VISA- 2 charges on July 31 and August 3 for $38.95 each. I had not received any products, but once received I immediately returned them. I have repeatedly written, called and have been told it was processing. Then on Nov. 24 I was charged $79 and again on Nov. 30 for $79. I have left messages, written and spoken to a representative who says all my refunds are being processed. My bank is filing a claim with VISA on January 2. I would prefer not causing this company to lose their VISA account. So please refund my $235.90 to my account on record ASAP. My attorney suggests that I contact the District Attorney in Evanston Il to start a deceptive trade suit. THIS COMPANY CONTINUES TO SEND ME PRODUCTS. DO NOT SUPPORT THIS COMPANY. I will be out the orginal charges as my bank (WELLS FARGO) has amnesa about my inital report on July 31, 2009 and refused to reverse the charges on any of these 4 charges. I can't believe that I was so naive to fall for this trap. I have an online catalog and now know why people are reluctant to buy!
2 Updates & Rebuttals
Kay
Houston,Texas,
USA
Ultimate Bean(s)
#2Author of original report
Thu, May 27, 2010
Any coffee company with the name Ultimate Bean(s) should definately change names. The company who scammed me had several nanes. Seattle Direct, Ultimate Beans, Cafe Saporito and many others. Yes, they did resemble the famous other named companies. I still am waiting for my refund since last July! They have not responded to my calls now, or the BBB. I have even filed a complaint with the Attorney Gerneral's office of Il. as has my bank. They still have websites with the same phone numbers with other products that are a scam. I hope more people investigate the companies before giving credit cards and NEVER EVER use an ATM debit card because banks refuse to reverse charges. Out $250+
Karenasmyers
Milford,Pennsylvania,
U.S.A.
ULTIMATE BEAN and ULTIMATE BEANS ARE 2 COMPANIES
#3General Comment
Thu, May 20, 2010
I was ripped off by Ultimate BeanS in one of their scams. In my anger, I googled the company and originally called Ultimate Bean (Seattle Direct) and that's where I learned they are unaffiliated. ULTIMATE BEANS IS A SCAM COMPANY. I'd be interested in knowing which company it was because you mention both in your report. Thank you kindly.
