- Report: #257958
Complaint Review: United Airlines - Indianapolis Indiana
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United Airlines
Www.united.com Indianapolis, 46206 Indiana, U.S.A.
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United Airlines More than a canceled flight Ripoff Indianapolis Indiana
United Airlines canceled a flight to Washington Dulles which caused a missed connection to Paris. This resulted in a 24 hour delay which resulted in a missed business meeting, missed hotel reservation, missed sleep.
Upon complaint, UA provided a computer generated response that contained nothing more than boilerplated put-offs. The computer generated notices have been continued with four more put-offs. UA does not acknowledge the specific grievances. The signature at the bottom of the computer generated responses is Edmund Kumar. Can you believe that?
Verl
indianapolis, Indiana
U.S.A.
Upon complaint, UA provided a computer generated response that contained nothing more than boilerplated put-offs. The computer generated notices have been continued with four more put-offs. UA does not acknowledge the specific grievances. The signature at the bottom of the computer generated responses is Edmund Kumar. Can you believe that?
Verl
indianapolis, Indiana
U.S.A.
1 Updates & Rebuttals
Michael
Glendale,Colorado,
U.S.A.
Name is too funny
#2Consumer Comment
Tue, December 02, 2008
That is funny. I have a feeling they use aliases, but I guarantee that was a real person. They have macros set up where they can pick responses that are pre written to send.
