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  • Report:  #244837

Complaint Review: United Marketing Group - Schaumberg Illinois

Reported By:
- Burton, Ohio,
Submitted:
Updated:

United Marketing Group
929 N. Plum Grove Rd. Schaumberg, 60173 Illinois, U.S.A.
Phone:
866-834-4536
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was checking my account on line 2 days after my previous & was horrified to find an unauthorized withdrawal causing me to have an overdraft fee of $38.00. I am handicapped physically & live in a nursing home. Social Security allows me to keep $40.00 per month from my check, the rest going to medical costs along with Medicaid/Medicare. I only put money in this account (from my family) if I have to pay a bill hence the reason for the account being overdrawn for an $11.99 fraudulent charge.

I contacted the UMG company first thing Monday a.m. & told them to reverse the charge & that they had not been authorized to charge to my account & also told them they were responsible for an overdraft fee.I was told they couldn't do anything about that - "it was for the bank to take care of"!

The $11.99 was credited within a couple of days but now I am following up with documentation from my bank (who says it's UMG's responsibility to refund the overdraft)& contact from my lawyer (a friend, thank God.)

Thankfully I have found your website & now have more ammunition to pursue them with. $38.00 is not much to some but when you have a $40.00 monthly stipend I'll be damned if they are going to get away with it.

Elspeth

Burton, Ohio
U.S.A.


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