- Report: #1010139
Complaint Review: United Plus Processing - Tustin California
Reported By:
Adrianne F -
, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
United Plus Processing
14102 Red Hill Avenue, Suite 106 Tustin, 92780 California, United States of America
Phone:
866-488-6520 ext 1013
Web:
www.unitedplusprocessing.com, www.unitedplus.us
Categories:
Business Rating:
(0)
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United Plus Processing Promised Loan Modification, but it's a SCAM!!!!! Took a total of $4,390 without any results ($895 as a processing fee, $3,495 as arrears payment claiming we would get documents and close. Now they ar Tustin, California
Daniel White at United Plus Processing contacted me and assured me he would be able to get a Loan Modification approved for us. He explained that his company worked as a servicer to
guarantee that our mortgage company would approve our loan
modification.
The initial fee requested was $895, which was requested as either a wire transfer or a cash deposit into their Bank of America
account under the name: Saul Alexander Ocegueda. They worked with us and allowed us to split the fee into 2 payments: $300 and $595. Afterwards, they sent us all the prepared documents to sign.
A few weeks later, they called to let us know that our mortgage company had indeed accepted the modification proposal and just needed us to submit the amount that we had fallen behind (arrears - $3,495) so that they could overnight us the final documents for closing. On Dec. 10, 2012 I sent the arrears payment which was received and deposited on Dec. 14,
2012.
On Dec. 17, I received a phone call stating that our mortgage company was requesting a NPV report so it would be a few weeks before we would close. I contacted United Plus frequently through emails and phone calls checking on the status of things because our mortgage company was calling non-stop and telling us they were about to begin foreclosure proceedings. United Plus told us to stop talking to them and that they had resubmitted everything on Jan. 22, 2012. Since Jan 30, I have not been able to reach anyone by phone or gotten any email response and our home is now in active foreclosure.
modification.
The initial fee requested was $895, which was requested as either a wire transfer or a cash deposit into their Bank of America
account under the name: Saul Alexander Ocegueda. They worked with us and allowed us to split the fee into 2 payments: $300 and $595. Afterwards, they sent us all the prepared documents to sign.
A few weeks later, they called to let us know that our mortgage company had indeed accepted the modification proposal and just needed us to submit the amount that we had fallen behind (arrears - $3,495) so that they could overnight us the final documents for closing. On Dec. 10, 2012 I sent the arrears payment which was received and deposited on Dec. 14,
2012.
On Dec. 17, I received a phone call stating that our mortgage company was requesting a NPV report so it would be a few weeks before we would close. I contacted United Plus frequently through emails and phone calls checking on the status of things because our mortgage company was calling non-stop and telling us they were about to begin foreclosure proceedings. United Plus told us to stop talking to them and that they had resubmitted everything on Jan. 22, 2012. Since Jan 30, I have not been able to reach anyone by phone or gotten any email response and our home is now in active foreclosure.
