- Report: #410505
Complaint Review: United Tel LCC - FINDYOURDIET.COM - Illinois
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United Tel LCC - FINDYOURDIET.COM
FINDYOURDIET.COM Illinois, U.S.A.
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United Tel, LCC - FINDYOURDIET.COM Rip Off Artists Illinois
I received our ATT bill today and noticed it was quite a bit higher. I then noticed a charge from FINDYOURDIET.COM for $14.95. I have no idea what this charge is.
I tried calling their phone number (1-866-877-1160) but they are not open on weekends. I called ATT to dispute the charge. They have the charge in dispute for 65 days. If the FINDYOURDIET company does not credit my account with ATT within 65 days, I will be charged.
The person at ATT said I may have clicked something on the internet without knowing, and that is why I was charged. The interesting thing is I was billed on 12/24/08, so if that is the case it would have had to be clicked from my husband's computer as I didn't get my new computer until Christmas Day.
Pd - illinois
Lake Villa, Illinois
U.S.A.
I tried calling their phone number (1-866-877-1160) but they are not open on weekends. I called ATT to dispute the charge. They have the charge in dispute for 65 days. If the FINDYOURDIET company does not credit my account with ATT within 65 days, I will be charged.
The person at ATT said I may have clicked something on the internet without knowing, and that is why I was charged. The interesting thing is I was billed on 12/24/08, so if that is the case it would have had to be clicked from my husband's computer as I didn't get my new computer until Christmas Day.
Pd - illinois
Lake Villa, Illinois
U.S.A.
1 Updates & Rebuttals
Customer Support
New York,USA
Customer Support
#2UPDATE Employee
Mon, January 31, 2011
We are very sorry to hear about your experience. Please be aware that we at FindYourDiet take customer satisfaction very seriously and would like the opportunity to address any concerns you may have. You can contact us toll-free at 1-877-391-3161 or by email at customersupport at billinghelpnow dot com sothat we may resolve your inquiry.
Sincerely,
Customer SupportFindYourDiet
