- Report: #933662
Complaint Review: Vericrest Financial - Dallas Texas
Reported By:
Melody -
Pottstown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vericrest Financial
Dallas, 75261 Texas, United States of America
Phone:
1-800-401-6587
Web:
www.vericrestfinancial.com
Categories:
Business Rating:
(0)
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Vericrest Financial Vericrest Citi Group Loan Payoff Amount was $351.00 and 2 months later they added $506.00 in late charges!! Payments were NOT late! Dallas, Texas
May 3, 2012 I logged into Vericrest online and requested a payoff amount. May 17, 2012 I recieved a letter from Vericrest with a payoff amount of $ 351.00 and no other charges. I have 4 canceled checks showing that they have all been processed in amount of $124.00 each. These payments were cashed on the following dates: May 21, 2012, June 6, July 20 and Aug 21, 2012.
July 21, 2012 statement reflects no payment in June and 2 payments on July 20, 2012 with $124.00 late fee. August 21/2012 statements reflects no payment on July 31 however there were 2 payments for August 21, 2012 and another late fee in the amount of $124.00.
Total late fees are now $457.00 for 3 months. This is a scam, I have never been late, this does not make sense, my pay off was $ 351.00 on May 17, 2012 and with 4 payments of 496.00 they owe me money, $145.00. I have called, emailed and written to them. How do I get this issue resolved? They continue to add 124.00 every month to this loan calling it late fees however there was no late fees as of May 17, 2012.
July 21, 2012 statement reflects no payment in June and 2 payments on July 20, 2012 with $124.00 late fee. August 21/2012 statements reflects no payment on July 31 however there were 2 payments for August 21, 2012 and another late fee in the amount of $124.00.
Total late fees are now $457.00 for 3 months. This is a scam, I have never been late, this does not make sense, my pay off was $ 351.00 on May 17, 2012 and with 4 payments of 496.00 they owe me money, $145.00. I have called, emailed and written to them. How do I get this issue resolved? They continue to add 124.00 every month to this loan calling it late fees however there was no late fees as of May 17, 2012.
