- Report: #502074
Complaint Review: Video Professor Inc. John W. Scherer - Internet
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Author Not Confirmed
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Video Professor Inc. John W. Scherer
www.videoprofessor.com 80228 Internet, United States of America
Phone:
3032321244
Web:
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Video Professor, Inc. John W. Scherer Video Professor Industries Is there a class action lawsuit againest the Video Professor?! Internet
Like many who wanted to try this company out, I ordered just the "free" lessons. To my surprise, I got charged $189.95 for the full lesson. What should have red flagged this for me was the fact that I did not receive a copy of my order enclosed with the product. I got the RMA authorization and I'm in the process of returning it while also notifying my bank that this was an unauthorized charge.
If there is a class action lawsuit, count me in! It's time this guy pony-up to his bad business practices and this company should be forced to close! If they gave me the lessons that should have been free, I'd be fine.
But the fact that they sent me more than that and then charged me the $189.95, I'm not happy and will be fighting this until I get my refund! It shocks me as to how this company could still be in business. The government should have had this guy closed a long time ago.
1 Updates & Rebuttals
Nancy
Steilacoom,Washington,
U.S.A.
it is right on teh front of the web sight
#2Consumer Comment
Wed, September 30, 2009
THis is right on the very front of the web sight for videoprofessor. They are NOT trying to hide it, or even put it in small print in teh terms of service. Did you even bother to READ IT?
IMPORTANT INFORMATION: ANY TWO of the three computer tutorial CD-ROMs are yours free without further obligation, PERIOD. Take 10 days to decide if you want to keep the complete set of CDs. After your 10-day free trial, if you decide to keep the complete set, we'll conveniently bill your credit card just $189.95. Or simply call our customer care number at 1-800-519-4110 if you decide to return any one of the lessons. You will be charged nothing more and get to keep two computer learning CD-ROMS! You can also return everything within 10 days and receive a full Shipping and Processing refund upon your request. Click here to learn more about this offer. *Pay up to $9.95 USD for shipping & processing.
