- Report: #1237017
Complaint Review: Videostripe - Internet
-
Author Confirmed
Why?
Videostripe
Internet, USA
Phone:
1-800-519-4199
Web:
http://www.videostripe.com
Categories:
Business Rating:
(0)
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Videostripe Free Trial Debit Never Credited, Customer Support Claims it was Internet
I signed up a free trial on videostripe. I immediately canceled because the videos were very low quality movies I have never heard of. My account was debited $1 for the free trial as a 'verification' method. However my account was never credited the amount.
I contacted videostripe a week after, and they said due to technical difficulty it did not credit, however I should see the refund posted in a few days.
I contacted two weeks later, and they also said the same thing.
I contacted today, 25 days later, and customer support said they did credit the amount. However I have confirmed with my bank that this amount was never credited.
I believe this company is a rip-off, they delay and try to confuse customers in hopes of giving up on $1. But I am not after the $1, I am after the company that uses deceptive practices.
