- Report: #975552
Complaint Review: Volusion.com - Internet Texas
Reported By:
Nancy -
Charlotte, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Volusion.com
Internet, Texas, United States of America
Phone:
800.646.3517
Web:
www.volusion.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Volusion.com lied!! Said my new website could connect to my current shopping cart but it can't Internet, Texas
When I signed up with Volusion, I was told specifically that my new volusion website would be able to connect with my current shopping cart which was working well for me. After I got the site set up, I was told that I couldn't use my current shopping cart but had to use theirs. When I looked into using theirs, they said my monthly fee would be $80 instead of the $20 they originally sold me. I tried to cancel and they refused to refund the $120 is spent on the template, the $80 is spent on an SSL cert, and the many $20 monthly fees that I bought. Worse, when I protested, they said they would review my case but instead closed the case the same day and never got back to me. (They said they would get back to me in 2 days). It's been more than 10.
