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  • Report:  #1139413

Complaint Review: Walmart Family Mobile - Albuquerque New Mexico

Reported By:
MHSIMPSON1982 - MC MINNVILLE, Tennessee,
Submitted:
Updated:

Walmart Family Mobile
P.O. Box 37380 Albuquerque, New Mexico, USA
Phone:
1-877-440-9758
Web:
https://www.myfamilymobile.com
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I started in My Family Mobile on Feb. 21 of 2014 and from day one I had the worst service that I ever had. I was either roaming or I had no service when the coverage maps that the offer said that I was to have the best. I made a total of 10 calls especailly when my phone started messing up and the said that they would not do anything.

The walmart I bought the phone from returned my phone and switched me over to straight talk. I wanted to transfer the number that I had ported from verizon and they would not release it. With that  the also held onto my money even though I cut my my service off in march 21st but said for me to call back and they would have refunded the money after they take out there own fees.Even though I had no service  from Feb. 21 to Mar.21st.

I was still charged 39.98 a pop and a 25.00 web pack. So now I am out of totals to 144.99 that I have been out and the only wanted to refund 29.98 even though I was not able to use the service. This is the worst Cell Phone Comapy to date.



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