my account number with Walmart family mobile is (((redacted))). I asked to be change from my regular plan to the 34.88, i was told I had to wait until the next billing cycle. They didn't change me over and I was unable to get the web. I called and I was told,I have to wait until the next billing cycle and my next payment would be 40.88?or 40.82. I waited and now I have been told again I have to wait until the next billing cycle. It is so frustrating,giving us wrong informations and then erasing conversations that was recording because of their mistakes.