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  • Report:  #1215290

Complaint Review: walmart.com - Internet

Reported By:
lee - Indiana, USA
Submitted:
Updated:

walmart.com
Internet, USA
Phone:
479-273-4000
Web:
www.walmart.com
Tell us has your experience with this business or person been good? What's this?

I am a disabled senior and I really enjoy shopping online.   That is until I started shopping at Walmart.cpm

These people have been sending me junk in the form of items that I ordered.

Several things look like they were used by someone for several years.  I ordered a lamp that looked like it came from a junkyard.

My son ordered a tv that was already out of date and it smelled really bad when it was on (chemical smell).

ON Feb. 12, I received a ROKU 3 STREAMING DEVICE.  It continually broke down.  Yesterday March 11, I tried to print off a receipt to return this piece of junk also.  What I found on my account was that it had already been returned on Feb.12 the day it was delivered!  How the hell could this be when I still have the Roku.they also refused to allow me to bring the Roko device back to a local walmart by refusing to allow me to print a return receipt.  After all, it was already returned.  One really stupid customer service Rep. just told me that I could always return items that I didn't like. NOT!!!!!

Be very carefull with these crooks!  I am not ordering from them anymore nor am I shopping in any of their stores.  They do not have the right to treat longterm customers like this and believe that they can get away with it.

When you try to put a review on something you bought at Walmart.com you have to first click one of the stars.  One star is for poor, five stars is for excellent etc.  When you click poor or one star, the website will not let you put in your experiences with the item you purchases.  They also HIDE all of the bad reviews on products.

I am ending my relationship with Walmart including the Bluebird Card.

Walmart needs to go the way of Kmart.

 

 

 



1 Updates & Rebuttals

walmart.com/ creepy customer service reps.

#2Author of original report

Fri, March 13, 2015

I made the mistake of calling walmart.com customers service reps. one more to see if anything could be done.

When I told him that I would no longer shop online at walmart.com because of the terrible condition of the items that are being sent, he said, "well you could always bring back the items you don't like".  WHAT AN IDIOT!!!!!

This is the kind of so-called customer service reps. walmart.com has. I WARNED YA!

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