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  • Report:  #481502

Complaint Review: "WC *VALUE PLUS-V - Hopkins Internet

Reported By:
naim - san diego, California, USA
Submitted:
Updated:

"WC *VALUE PLUS-V
valueplusonline.com Hopkins, Internet, United States of America
Phone:
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

hello and i am gettting scammed by this thing big time. its by WC- Value Plus. I keep getting charged 19.95 from this on my credit card and my son always orders things online and he puts his name when he orders things and i keep getting calls asking for my son. this is a huge scam. i think they are monitoring or hacking websites so when someone orders something they steal the information they send to the website. Then they use that to make us pay 20 bucks every month. also i found i also got charged 19.95 from simplyu and also another 19.95 from shock essentials. all three of them i am sure are from value plus. this is a scam. once u hear of value plus cancel ur credit card and order a new one. stay away from this. it is very unsafe and you will lose your hard-earned money. we all should start a riot against this. THIS NEEDS TO BE STOPPED. i am amazed how no one is suing or getting lawyers for this. we need to take charge and stop them. never buy things online. you will regret it. i promise u. never buy things online. trust me. help me stop them. do not give up. WE NEED TO STOP THEM. this is crazy how long they can get away with this.



 



<b><font size=+2><font color="#0000FF">EDitor's Suggestions on how to get your money back! </font></font></b>  



 



<b><font size=+1>HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: </font></b>



 



Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account.  Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. 



 



According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far.  Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.



 



If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done.  Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute.  Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.



 



Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything!  Direct them to the hundreds of victims reports that were filed on Rip-off Report.com.  And if you're at the bank, walk them over to their computer and make them go to this site!  If you are on the phone with them, tell them you will wait while they access this site!  Either way, be persistent!  



 



<b><font size=+1>DO NOT TAKE NO FOR AN ANSWER! </font></b>



 



Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state.  Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. 



 



And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge!  But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. 



 



Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.  Be sure to call the Media if necessary so you are telling the truth.



 



If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.



 



<b><font size=+1>CHARGES TO YOUR CREDIT CARD</font></b>



 



If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away.  In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge.  In rare cases, credit card companies will review disputes, but refuse to reverse the charges.  If this occurs, complain to a manager and let them know you will be filing a report here.  



 



Remember Don't let them get away with it!   Make sure they make the Rip-off Report .. <i>The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. </i>



 



 And good luck Let us know how you do!



 



ED Magedson Founder



RipoffReport.com



Author of www.ripoffrevenge.com



 



Rip-off Report



PO Box 310, Tempe, Arizona 85280



1 Updates & Rebuttals

Anglhrt

Seattle,
Washington,
USA
I SO Agree!!!!!!!!!

#2

Thu, September 10, 2009

Provell
11100 Wayzata Blvd
Suite 680
Hopkins, MN 55305
Telephone: (952) 258-2000
Fax: (952) 258-2100
www.valueplusonline.com
WC *VALUE PLUS 800-475-1942 MN.

Original Business Start Date: March 1986
Principal: Mr. George S Richards, Pres/CEO
Customer Contact: Mr. Michael Murphy - (952) 258-2000
Entity: Corporation
TOB Classification: Mail Order & Catalog Shopping, Internet Services
BBB Membership: This company is not a member.


Yes, it's a scam... because folks order online and they don't read the fine print when they agree to the terms giving these people permission to sign them up for this crap. I purchased an item online for 1.95 first time purchase and because of that they had signed me up unknowingly for their discount club. I've had 3 charges of 19.95 on my debit card and I called that 800 number today and insisted they cancel my membership and refund my 59.85 immediately.

They informed me that they had cancelled it as of today and gave me a cancellation conformation number but said they had to mail out a form to me to fill and send it to request my refund of charges. I told them it better arrive... as I will fill it out, send it in and expect to be reimbursed.

If they don't I will report them to my bank, the Better Business Bureau and to the Washington State Attorney General's office. I suggest the rest of you do the same, it's the only way that scammers like this will be investigated and shut down!

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