- Report: #541295
Complaint Review: Web.com - Internet Internet
Reported By:
bill bradley -
chicago, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Web.com
73 Tacoma Dr., Suite 400 Internet, B2W 3Y6 Internet, United States of America
Phone:
866) 273-8260
Web:
http://www.renovationexperts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Had the same bad experience as other customers, stay away, fraud fraud fraud
This company will send extra leads for months after you quit, then bill and penalize. using the extortion of a collecting agency, suing ,police any to try abd scare you into paying. They hide behind there remote location in Canada, they do things like over charge you credit cards that no legitimate company up the street would do. stay away from RenovationExperts., Stay away from web.com.
stay away they hide information web scam to find next sucker
RenovationExperts., Stay away from web.com.
RenovationExperts., Stay away from web.com. RenovationExperts., Stay away from web.com. RenovationExperts., Stay away from web.com. RenovationExperts., Stay away from web.com.
3 Updates & Rebuttals
bill bradley
chicago,United States of America
scam wwww,web.com renovation experts
#2Author of original report
Sat, January 02, 2010
This contract was clearly canceled according to my lawyers (who happens to be my brother) instructions within 3 business days. Email is clearly allowed from this purpose in Il. Do not give this company your credit card, don't sign a contract with them. The regional manager told me that They were putting my account to collection on day I gave credit card and tryed to cancel, they violating
Three-Day Cooling Off Law
. They will over step there legal bound. Look what this company would do to get $150.00, they are set up to fight and dont care what anyone says. Look apologize, refund move -on, dont repeat same mistake or will be exposed by unhappy customers on web. companies cant get away with screwing there customers in private any more thanks ripp-off report.
I have all names and email to document case
In response to the fraud so commonly associated with home solicitations, Illinois has passed laws that protect consumers from home solicitation and other fraud including campground memberships. The most important of these protection laws is commonly called the three-day cooling off law. This law covers anyone offering consumer goods or services away from their traditional place of doing business. This includes traditional door-to-door solicitations and other sales made at temporary locations, such as county fairs or in hotel or motel rooms. Phone solicitations and person-to-person solicitations may also be covered. A sales person covered by this law is required to tell the consumer, before saying anything else, his or her name, the name of the company represented, and the product or service he or she is selling. It is against the law to misrepresent one's identity as a salesperson. A salesperson cannot misrepresent the true purpose of the deal or the true identity of the company and cannot misrepresent the true cost of the good or service by failing to mention additional hidden but required costs. The seller is required to provide a copy of any contract the consumer signs and must give notice of the buyer's right to cancel the contract (if for more than $25) within three business days. To cancel the contract, the buyer must give written notice to the seller within three days. Written notice of cancellation is best sent by certified mail with return receipt requested so that the consumer has proof that the cancellation was sent and received. The three-day cooling off law does not apply to real estate, insurance, or securities or commodities by a registered broker-dealer.Three-Day Cooling Off Law
bill bradley
chicago,United States of America
wwww is a scam wwww is a scam
#3Author of original report
Thu, December 31, 2009
The best way to fight the unethical company is to expose them to peers, supervisors and investors. Don't charge people for no services rendered, dont try and trick them into long unbreakable contracts. Using a collection agency doesnt prove your right just more unethical.
Web.com Customer Satisfaction
Jacksonville,Florida,
United States of America
Leads Provided According to Contract
#4UPDATE Employee
Wed, December 30, 2009
Renovation Experts connects homeowners in need of a contractor with qualified contractors that are seeking jobs in their area. We conduct screening on behalf of both parties to ensure that homeowners are met with quality contractors and that contractors are provided leads for legitimate homeowner inquiries. Renovation Experts contractors undergo an approval process, and sign a written contract prior to being eligible to view and accept homeowner leads.
With respect to allegations of fraud made by Mr. Bradley, here are the facts in this particular case.
Mr. Bradley had 2 accounts with Renovation Experts under 2 different names, the earliest of which was opened in October 2004 and remained open until August 2006. Renovation Experts was not paid for the last 4 months of service on this account, and as such it was shut down due to non-payment. However, prior to the account being shut down by Renovation Experts, Mr. Bradley continued to review and accept homeowner leads while his account was in a delinquent status (34 in total). Despite receiving leads for this period, the account balance was never satisfied by Mr. Bradley and remains unpaid.
The second account was open from April 2007 until August 2007 under a new contract. The first month was paid as agreed upon by Mr. Bradley, and then the subsequent 3 months were not paid, nor was 30-day written notice of cancellation provided. The account was shut off for non-payment, similar to the first. Mr. Bradley did not accept any homeowner leads on this account.
Mr. Bradleys statement that he was turned over to a Collection Agency is accurate. Our account terms and conditions, payment agreements, and policies are provided in writing and signed in agreement by our contractors. The ramifications of nonpayment are clearly outlined in his contract, which Mr. Bradley signed on 10/28/04 and 4/23/07, respectively, for his two business accounts. Mr. Bradley was referred to Collections because Renovation Experts fulfilled our obligations and provided service as agreed upon, yet we were not paid for this service.
