This company is part of a sophisticated scam with people based out of California. I found pending charges on my account from this company which I have never used in conjunction with fraudulent charges on my sister's account and brother in law's account all on the same day from other various companies. They had to hack our computer some how otherwise I do not know how they would get all of our various accounts. THE BBB rates them as an A+ but if you notice they have 460 complaints in 3 years. How is that possible? The company is a foreign entity based out of Delaware and the CEO in Florida is "DAVID L BROWN". Can that name be more generic? Do not do business with them and always beware of charges on your account. People need to report these situations so that someone DOES something.
Executive Support Team, Web.com
Jacksonville,#2UPDATE Employee
Wed, September 11, 2013
Dear Sir or Madam,
At Web.com, we take the concerns that you have raised in your post very seriously. As such, we would like to follow up with you regarding the details of your recent experience with us. To accomplish that, we ask that you send your website domain name, your contact information and the details of this post to our support team via the following link: http://support.web.com/.
Thank you for your help, and we look forward to hearing from you.
Executive Support Team, Web.com