- Report: #377971
Complaint Review: Wegotbetterdeals Or We Got Better Deals - Brea California
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Wegotbetterdeals Or We Got Better Deals
547 W Apollo St Suite C, Brea, 92821 California, U.S.A.
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Wegotbetterdeals Or We Got Better Deals Rude, obnoxious, has terrible customer service and EXTREMELY SLOW SHIPPING! BEWARE! Brea California
I purchased an Olympus Stylus 1030 camera from these folks through their store on eBay. The item was purchased and paid for on 9/7, yet I had to contact them on 9/12 just to find out when the item was shipped (I had needed it by 9/18 - over a week 1/2 time, and almost all good eBay sellers ship immediately after payment is received). Seller stated item was shipped via UPS 1Z T26 38T 03 5556 463 6. That number had no tracking info other than the billing information had been received. I contacted the seller again to ask what the problem is, and the seller had a nasty attitude, pandering back and forth with me via email, being extremely rude.
Finally on 9/16 there was a departure scan through UPS (proving they held the camera 10 days after I paid for it before shipping it). By then I knew it was too late, so I complained again, and they responded by stating if they can catch it in transit, then I just won't receive it since I wouldn't get it in time and for me to go buy the camera somewhere else.
I never received the package. The seller then received the package on 9/26 but would not sign for it, then finally accepted it 9/29. After I complained through PayPal, they refunded my money on 10/1, and then on the same day they opened a non-payment dispute against me on the same transaction.
I want this posted against them in their BBB folder because they are deliberately screwing with my eBay account, all because their lazy butts couldn't get the package out in a reasonable amount of time, and I complained about it. What customer service!
Here is the Package Progress according to UPS:
Location Date Local Time Description
ANAHEIM,
CA, US 09/29/2008 10:05 A.M. DELIVERY
09/29/2008 3:25 A.M. OUT FOR DELIVERY
ANAHEIM,
CA, US 09/26/2008 10:05 A.M. THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE
09/26/2008 7:27 A.M. OUT FOR DELIVERY
VERNON,
CA, US 09/26/2008 12:19 A.M. ARRIVAL SCAN
NASHVILLE,
TN, US 09/23/2008 3:26 A.M. DEPARTURE SCAN
NASHVILLE,
TN, US 09/22/2008 11:34 P.M. ARRIVAL SCAN
HUNTSVILLE,
AL, US 09/22/2008 8:43 P.M. DEPARTURE SCAN
09/22/2008 8:44 A.M. THE BUSINESS WAS CLOSED TODAY. A DELIVERY ATTEMPT WILL BE MADE ON THE NEXT BUSINESS DAY / PACKAGE WILL BE DELIVERED NEXT BUSINESS DAY-NO SATURDAY GUARANTEE
09/22/2008 5:49 A.M. THE DELIVERY INTERCEPT REQUEST FOR THIS PACKAGE WAS SUCCESSFULLY COMPLETED / SHIPPER REQUESTED RETURN OF PACKAGE
09/22/2008 4:09 A.M. ARRIVAL SCAN
NASHVILLE,
TN, US 09/19/2008 9:31 P.M. DEPARTURE SCAN
09/19/2008 8:30 P.M. ARRIVAL SCAN
MEMPHIS,
TN, US 09/19/2008 4:42 P.M. DEPARTURE SCAN
09/19/2008 11:24 A.M. ARRIVAL SCAN
09/18/2008 9:02 A.M. THE SHIPPER HAS REQUESTED A DELIVERY INTERCEPT FOR THIS PACKAGE / RETURN TO SENDER PENDING
LOS ANGELES,
CA, US 09/16/2008 11:47 P.M. DEPARTURE SCAN
US 09/11/2008 7:54 P.M. BILLING INFORMATION RECEIVED
Kristina
Pure Hell, Alabama
U.S.A.
Finally on 9/16 there was a departure scan through UPS (proving they held the camera 10 days after I paid for it before shipping it). By then I knew it was too late, so I complained again, and they responded by stating if they can catch it in transit, then I just won't receive it since I wouldn't get it in time and for me to go buy the camera somewhere else.
I never received the package. The seller then received the package on 9/26 but would not sign for it, then finally accepted it 9/29. After I complained through PayPal, they refunded my money on 10/1, and then on the same day they opened a non-payment dispute against me on the same transaction.
I want this posted against them in their BBB folder because they are deliberately screwing with my eBay account, all because their lazy butts couldn't get the package out in a reasonable amount of time, and I complained about it. What customer service!
Here is the Package Progress according to UPS:
Location Date Local Time Description
ANAHEIM,
CA, US 09/29/2008 10:05 A.M. DELIVERY
09/29/2008 3:25 A.M. OUT FOR DELIVERY
ANAHEIM,
CA, US 09/26/2008 10:05 A.M. THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE
09/26/2008 7:27 A.M. OUT FOR DELIVERY
VERNON,
CA, US 09/26/2008 12:19 A.M. ARRIVAL SCAN
NASHVILLE,
TN, US 09/23/2008 3:26 A.M. DEPARTURE SCAN
NASHVILLE,
TN, US 09/22/2008 11:34 P.M. ARRIVAL SCAN
HUNTSVILLE,
AL, US 09/22/2008 8:43 P.M. DEPARTURE SCAN
09/22/2008 8:44 A.M. THE BUSINESS WAS CLOSED TODAY. A DELIVERY ATTEMPT WILL BE MADE ON THE NEXT BUSINESS DAY / PACKAGE WILL BE DELIVERED NEXT BUSINESS DAY-NO SATURDAY GUARANTEE
09/22/2008 5:49 A.M. THE DELIVERY INTERCEPT REQUEST FOR THIS PACKAGE WAS SUCCESSFULLY COMPLETED / SHIPPER REQUESTED RETURN OF PACKAGE
09/22/2008 4:09 A.M. ARRIVAL SCAN
NASHVILLE,
TN, US 09/19/2008 9:31 P.M. DEPARTURE SCAN
09/19/2008 8:30 P.M. ARRIVAL SCAN
MEMPHIS,
TN, US 09/19/2008 4:42 P.M. DEPARTURE SCAN
09/19/2008 11:24 A.M. ARRIVAL SCAN
09/18/2008 9:02 A.M. THE SHIPPER HAS REQUESTED A DELIVERY INTERCEPT FOR THIS PACKAGE / RETURN TO SENDER PENDING
LOS ANGELES,
CA, US 09/16/2008 11:47 P.M. DEPARTURE SCAN
US 09/11/2008 7:54 P.M. BILLING INFORMATION RECEIVED
Kristina
Pure Hell, Alabama
U.S.A.
