- Report: #722477
Complaint Review: Wells Fargo Bank America's Servicing company - Des Moines Iowa
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Wells Fargo Bank America's Servicing company
Des Moines, 50306 Iowa, United States of America
Phone:
800-842-7654
Web:
www.mortgageaccountonline.com
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Wells Fargo Bank, America's Servicing company Home stolen by these ripoff artists Des Moines , Iowa
After trying for several months to a year or better to get a modification on my home loan, these crooks finally stole my home. I had sent documents over and over again, filed a Chapter 7 BK, so I would have only utilities and car note with good income, which I thought would help me qualify for the Mod. I received the "Declination letter" on Sat. 04/23/ 2011. It said I had expenses of over $6000.00 per month, which is impossible considering all my other debts had been discharged. On Mon. mourning, 04/25/2011, my home went to sale and of course it went back to the bank. How is it possible, as many other folks have said, a company the size of WFB can be allowed to swindle the public so easily.
3 Updates & Rebuttals
IceAngel
Bellefontaine,Ohio,
USA
Yea Maybe so...
#2Consumer Comment
Thu, May 19, 2011
Yes the name for it is Foreclosure...but it's the way the forclosures are done. In some cases the forclosures are honest ones,but in many cases its not.
ASC is just a collection agency for wells fargo or other banks that they deal with. They accept payments and forward to the bank your loans thru. Problem is some of those payments get to the bank late from ASC. So guess what? Bank recieves to late, late payment charged,which is taken from the payment you sent which makes your payment short. Try arguing with ASC employees.
They pass the buck by saying you need to contact the bank. Contact bank...bank says well we got payment but was past due date,you say no ASC got money on time,they didnt send to you on time.
Bank says oh well then you need to send payment 2 weeks ahead that way ASC will be sure to send on time. Oh and by the way you need to catch up the payment.
Payments 450.00 a month but needs to be paid every 2 weeks if I dont want a late charge.
That makes sense. So in reality Im supposed to pay 900.00 a month. ASC says well you give us a post dated check for payment. I call bank and say Id like to pay directly to you so you recieve payment on time. Oh we cant do that bank says. Needs to go thru servicing company,they have all the records.
Since not on time we have now activated an escrow acct for your insurance (which was paid in full for 2 yrs) and for payment late. Paid late fee even tho wasnt at fault. Called ASC to give them acct info for 1 time payment for that month. ASC accepted payment. Payment made was 3 days early.
Payment got to bank....late. I fax proof. Bank says sorry its between you and ASC. ASC says its in billing. Billing says oops. Supposedly fixed it. Called in next payment. No problem. Next month no problem. Talk to live person each time,they pull up acct and accept payment.
Recieve a noctice that if payment of 1800.00 isnt paid would put home at risk. What?
ASC says oh your payments have been late and since you only put in the exact amt the late charge is taken from house payment. 6 motnhs and house is 3 months behind? Uh no? Fax proof.
Sorry but its not their fault it wasnt sent exactly on time to bank. But you recieved payment on time..records right? Yes but bank says they need it on time. Call bank, (Wells Fargo)Oh well we arent the bank. We work for Deurtench bank or something.
Bottom line...home lost.
They are crooks. But apparently its legal to do it that way.
mr rik
miami,Florida,
USA
coast
USAThere's a word for that
#4Consumer Comment
Thu, April 28, 2011
"How is it possible"
There's a word for that... Foreclosure.
