Complaint Review: Wells Fargo Home Mortgage - Fort Mill, South Carolina

Sounds to me your report should be on the insurance company that won't fix your roof instead of Wells Fargo. They are not stealing your home. You are by your own admission 90 days behind.

I live in South Florida. Right after the hurricane hit, I called all my creditors (as soon as my phone worked again) to find out what help they were offering in this disaster. My mortgage company offered me to make up the month's payment within the next 3 months. 2 car companies offered to defer payments for 2 months and 3 credit cards offered me to make no payment that month. I deferred my car payments, did not pay the credit cards, and paid my mortgage with what I did not have to pay the other companies. I am grateful I was able to still live in my house (although no power for 2 weeks). Others still had to pay their mortgage payments and their homes were demolished. Call your creditors as soon as disaster strikes, while you are still current, to seek help you may or may not use. They are more liable to help you when you are current, rather than when you are already behind.

I apologize for some of the above comments although I am not affiliated with any of the parties listed above. I hope that the situation has been resolved by now and you are no longer struggling with your home. I can shed some light and say that many larger mortgage companies that I know of have what are called disaster stops. What this means is that there's a code that can be entered into the computer to let collections know that there has been a disaster. I don't track weather so I trust that the post you have placed is accurate. If that is so your mortgage company knowing that in some area's homes were destroyed or badly damaged would/should have if requested or advised of such incident may have placed such a stop on the account. If you keep your mortgage company in the KNOW, and you work with them advising them when payments will be made, how much you can pay even if it's not the whole amount can keep Foreclosure notices away for just a bit longer. Any stop placed on the account for any reason will keep this from occurring as well. The problem isn't that the mortgage company wants to foreclose because they don't, trust me. It's that they have to complete legal recourse or they loose more and more money the longer they wait. In this case I would say that the problem that you're having is language. Unless you've been in the mortgage industry it's hard to know what questions to ask. Sometimes just simply asking what are my options in this situation or what are the consequences, is a good start to helping you figure things out. I don't think that your problem in this case was the mortgage companies fault. Not to be mean but if you are behind the mortgage company doesn't have a lot of choice but to take action to reposes the house. It really does seem like in this post your anger is slightly misdirected. Is it Wells Fargo's fault that your insurance company didn't pay for your roof? I think this chain of events sent you financially into a bad place. I can tell you that some counties have payment assistance. Some churches and organizations will sometimes donate money to help and always make sure your up to date on what possible deductions that you can get from your tax office. Why pay more if you don't have to. Ask about exemptions for age, homestead or vet. If you have a problem don't wait till your behind to do something think about an equity line to pay off debts and consolidate payments. Some Equity lines may have tax deductible interest. You can use the equity or line of credit to keep you a float until things are better. A low interest, tax deductible payment is much better than high interest credit cards or car payments. Some credit counseling agencies are free they or a personal banker should be able to sit down and talk about options that may benefit you. Hope this info helps.

Michael. I sympthasize with you as to what your going through right now and for those of you who are condeming, I just pray that you never find yourself in that position. I too have a Wells Fargo Home Mortgage and even though I have never missed a payment they are doing a lot of accounting fraud and illegal things with my account for which we will be going to court on. There are a great deal of people out there who are also going through similar situations all because of the illegal actions of Wells Fargo. I would dearly love to try to get them all together and do a class action suit against them. I don not understand the agencies that are suppose to regulate them are not doing there jobs! DON'T GIVE UP!!!!!! Sandi-Tucson, AZ

Have you ever heard of 'The Golden Rule'? He who holds the gold, makes the rules. Your issue is not with Wells Fargo, it's with your inability to make your monthly payments. Would you feel the same way if Bank of America, Countrywide, or Washington Mutual held your mortgage? If you had loaned me a $100,000 and I could not pay you back, how would you feel?

You said, "We was only late for three months now they have served us papers to start procedure to steal our house." If you recall, you signed a document that said they could have your home if you didnt pay them. You didnt pay them. Now they can have your home. Its a very simple syllogism really. While it sucks you had all of those hardships, I missed the part where it has anything to do with your mortgage payment. If my husband and I lose our jobs, or have a tragedy, we have some money in the bank to make our payments. You shouldn't be in the home you are in if you have to live month 2 month. Its not good for your family's welfare. I would reccommend that you sit with a financial planner that can figure out a new budget, and a home or apartment that you can AFFORD.