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  • Report:  #277867

Complaint Review: Wells Fargo Mortgage - Americas Servicing Company - Minneapolis Minnesota

Reported By:
- Overland Park, Kansas,
Submitted:
Updated:

Wells Fargo Mortgage - Americas Servicing Company
3601 Minnesota Drive Minneapolis, 55435-5281 Minnesota, U.S.A.
Phone:
952-832-9799
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In November 2007, Wells Fargo d.b.a. American Servicing Company (ASC) decided to escrow on my mortgage loan. For no reason. My taxes and insurance were always paid on time. Theyd never escrowed before. Then, instead of paying my annual property taxes once, they paid them twice. And I had already paid them. Then they pre-paid my property taxes that werent due for another year. Id never had an escrow account with them, so usually the balance was zero. Now it was -$5500.00. My mortgage payment increased from $655 to $1446 a month. I cant pay it.

Wells Fargo admits their error. They promise to fix it. Then they dont. Again they promise to fix it AND reverse all the late charges. Doesnt happen. No one corrects the original mistake so the s****.>


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