Chutima
abilene,#2Author of original report
Fri, February 21, 2003
I wrote a letter to the BBB of Abilene. The owner of the business gave me a partial refund for the new tire. He said that he would have a talk with the manager. He said that even though the guy he hired as a manager may have some attitude he does good work for him and has been there for 10 years. I advised the owner that when he chose to have a man such as this guy "Bill" representing his business he can expect a letter like the one I wrote to the BBB. Everyone else at Westside Tire was pretty nice to me. I guess this guy Bill thought that since he was a manager he had a final say, and since I am an Asian girl he could treat me however he darn well pleased. The owner asked that I continue doing business with him at another location.