- Report: #1174935
Complaint Review: Whipple Plumbing - Salt Lake City Utah
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Author Not Confirmed
Why?
Whipple Plumbing
963 West Folsom Avenue Salt Lake City, 84104 Utah, USA
Phone:
801-444-3278
Web:
www.WhippleServiceChampion.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Whipple Plumbing I agreed by phone to try $20/mos membership then called back next day to cancel and was told no Salt Lake City Utah
I called to get my main drain cleaned and was impressed by the low price. Then I was told that I could sign up for their membership for $20 a month and get discounted visits and a free main drain cleaning per year. I agreed over the phone and gave her my cc info to charge. That night my I talked to my husband and we decided that we really have too many monthly obligations. So I called back within 24 hrs and told them to cancel. The woman I spoke to said she could not cancel it. I was upset that I couldn't cancel and then she told me I needed to speak to someone else and was going to give me her number. I didn't have time to call someone else and told her to just cancel the appointment and the membership.
I thought it was ridiculous that the person that signed me up couldn't just cancel within 24 hrs. Today (several weeks later) I received a letter. I thought it might be an apology and asking for my business but instead it was a contract stating that I had a 1 year commitment to them for $19.95 per month.
