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  • Report:  #1008371

Complaint Review: Wholesale Merchant Services - Ottawa Ontario

Reported By:
book - Calgary, Alberta, Canada
Submitted:
Updated:

Wholesale Merchant Services
440 Laurier Ave West Suite 200 Ottawa, K1R 7X6 Ontario, United States of America
Phone:
1-888-682-3363
Web:
www.wholesalemerchantservices.ca
Tell us has your experience with this business or person been good? What's this?
We signed a contract to use Wholesale Merchant Services (WMS) for credit/debit card-processing service on Nov.16, 2012. 

To our big surprise, we received a bill from globalpayments (GP).  GP was never mentioned when we signed a contract.   We wouldn't have signed a contract if we knew GP was involved because we got duped by GP a few years back.  

We also haven't received a machine.

With a lawyer's advice, we sent a fax twice to cancel the contract.  When we phoned WSM to get a fax number, it was answered by GP.  So it's safe to assume that they are the same company.

They haven't responded to our fax and registered mail and keep taking money - we signed an automatic payment.

Please be aware about WSM and GP.

We reported this to police and Better business Bureau.


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