- Report: #538155
Complaint Review: Wild Tangent Wildgames - Internet Select State/Province
Reported By:
friendofgames -
Eureka, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wild Tangent Wildgames
Internet, Select State/Province, United States of America
Phone:
Web:
www.wildgames.com
Categories:
Business Rating:
(0)
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Wild Tangent Wildgames Wild Games unauthorized charges Internet
I tried to cancel the Wild coins subscription plan I had through the online web page.
For some strange reason the account remained active. I tried to cancel again, no good.
Finally contacted customer support who refused to acknowledge my cancellation attempts and even accused me of not paying my bill. They had already charged me again for another month and I cried foul. They had my money, no email verification of my cancellation, forgot to take a screen shot of the cancellation page.
End result they have my money, but lost my business forever and I will continue to cry foul to any one who even mentions Wild Tangent to me.
I hope HP gets wise and drops them off their program.
1 Updates & Rebuttals
friendofgames
Eureka,California,
United States of America
update to Wild Tangent
#2Author of original report
Wed, December 23, 2009
Wild Tangent has replied to my complaint. They insist that I did not cancel.
I tried to cancel twice and finally had to resort to their support system. No way to prove since I forgot to take a screen shot of the page.
Amazingly they were able to cancel my subscription. Sadly too late to avoid the next months charges. I asked for a refund, no refund.
Support people not very nice. Accused me of not paying. Wrong.
Take a screen shot anytime you do business on the Internet.
Avoid Wild Tangent. There are a lot better sites with games for free.
