- Report: #314610
Complaint Review: WildBlue Communications Inc - 5970 Greenwood Plaza Blvd. #300 Colorado
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WildBlue Communications Inc
5970 Greenwood Plaza Blvd. #300 5970 Greenwood Plaza Blvd. #300, 80111 Colorado, U.S.A.
Phone:
720-554-7538
Web:
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WildBlue Communications Inc Ripped Off 5970 Greenwood Plaza Blvd. #300 Colorado
On Dec 7, 2007 we discontinued our service with WildBlue Communications. We were told that their would be no additional charges to our account. Shortly after we were charged $49.95 to our account.
On Jan 16, 2008, WildBlue charged $214.62 to our account (debit card)
In doing so, it caused a overdraft at our bank. In turn, our bank charged us fees in the amt of $50.00.
Being on disability, that really hurt us. We were eventually re inversed for the $214.46 less the bank
fees. We've made numerous calls to their billing department. Each time we were told that there was a mistake in billing and our account would be credited. They have yet to do so! WildBlue has shown deplorable treatment toward this issue and a deep lack of respect for the problems and stress that this has caused us. It is my hope in bringing all this to light, it will help prevent others from having to be subjected to what we went through. Thank you for your help with this matter
Darkshadowszz
Cape Fair, Missouri
U.S.A.
On Jan 16, 2008, WildBlue charged $214.62 to our account (debit card)
In doing so, it caused a overdraft at our bank. In turn, our bank charged us fees in the amt of $50.00.
Being on disability, that really hurt us. We were eventually re inversed for the $214.46 less the bank
fees. We've made numerous calls to their billing department. Each time we were told that there was a mistake in billing and our account would be credited. They have yet to do so! WildBlue has shown deplorable treatment toward this issue and a deep lack of respect for the problems and stress that this has caused us. It is my hope in bringing all this to light, it will help prevent others from having to be subjected to what we went through. Thank you for your help with this matter
Darkshadowszz
Cape Fair, Missouri
U.S.A.
1 Updates & Rebuttals
Ripped Off And Not Taking It!
Blum,Texas,
U.S.A.
Suggestions
#2Consumer Suggestion
Mon, April 21, 2008
Dispute the charges with your bank. You may have to file a dispute affadavit. But it may help you recoup some money. I was like you and got taken by them and they ripped me off big time. My report will hopefully be posted tonight or tomorrow. In the mean time, I am writing a letter and sending it certified mail. You may want to do the same. Request your money back. If all else fails take them to court- small claims, judge judy, whom ever. So sorry about your situtation.
