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  • Report:  #757144

Complaint Review: WNY DDSO - West Senaca New York

Reported By:
anonymous - Batavia, New York, United States of America
Submitted:
Updated:

WNY DDSO
1200 East & West Road West Senaca, 14224 New York, United States of America
Phone:
(716) 517-2000
Web:
www.omr.state.ny.us
Categories:
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While working as a Developmental Aide for the WNYDDSO,  on a daily to weekly basis, I dealt with individuals various behavioral and emotional outbursts that required me to be proactive and reactive measures to promote a safe environment. I needed to be a role model by demonstrating positive behavior(s) and proper manners while respecting each individual as a human being with  feelings, even though they might have difficulty expressing them. 

Throughout my employment,  I witnessed  staff members including supervisors engage in questionable behaviors, actions, and attitudes towards/against the individuals residing at the group home.  These behaviors included but are not limited to:  name calling, shoving, choking, dragging, kicking, denial of food and drink, med errors, falsification of documentation,  and much more.

I reported  only 13 allegations of abuse (because at the time thats all I could remember)  to the WNYDDSO Commission of Quality Assurance and Albany,NY.   I also submitted photos of lacerations and abrasions on 2 individuals.    While in court for Worker's Comp.,  it was mentioned that 6 of the allegations were founded and the others weren't substantiated because I could not give specific dates and times.   It was hard for me to remember the specific dates due to the on-going stress of what I witnessed, the warnings I received  form my supervisor "to not tell" and comments made by my co-workers such as "we cover each others backs" , and " if  you get involved, you're out",  and the lengthy interrogation/interview process.

As a result of  all this,  I have not  worked since January 2010 and  I am receiving various treatments  related to  the work related stress and abuse I witnessed, also from the stress of being a known "whistle blower".    And although I know that I did the right thing to report the abuse, my life has not been the same since, and I think it's strange how these people have remained employed.    Is this really how the State system works????  Please see for other cases of  abuse at  state-run group homes: http://community.nytimes.com/comments/www.nytimes.com/2011/03/13/nyregion/13homes.html 



1 Updates & Rebuttals

neshabloo

Niagara Falls,
New York,
I Have Experienced the same

#2UPDATE EX-employee responds

Mon, September 15, 2014

I totally understand what you have been through as an employee ( Direct Support Assistant) working for WNY DDSO.  It amazes me the amount of verbal and emotional abuse that goes on in the group homes and some of the supervisors contribute to it.  Its tough to prove it though unless you have a video recorder going.  The creekside team is the worst team to be on.  It has left me emotionally damaged.  A lot of the employees care nothing about these individuals and their feelings.  All they want is a paycheck and to suck up all the overtime pay.  Working for WNY DDSO was nothing but a waste of time.  There is also a lot of prejudiceness within the agency.  WNY DDSO killed my interest of caring for the developmentally disabled.  Resigning my position was the best choice!

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