Nobleserf
Dallas,#2Author of original report
Fri, October 10, 2008
A bit ago, I received a followup phone call from WoodForest National Bank. I spoke with the regional manager and had a decent conversation regarding the issue as previously addressed. I was instructed that the matter would be taken care of for me today. I was also reassured about them wanting my business and wanting to continue to do business. An hour later... I received a phone call from both the branch manager and a followup from the regional manager. I'm happy to say that my funds have in fact been credited to my account. It's a shame that I had to actually stick up for myself... and exercise my rights under the law/regulations to get what I'm entitled to. At least this matter is now resolved.
Ken
Randolph,#3Consumer Comment
Fri, October 10, 2008
The problem is that there is a very vague line defining the difference between a bank check and a cashier's check. They are not one and the same. Since there is a huge amount of fraud currently with bank checks, banks are erring on the side of caution. Reg CC also says that the bank can hold a check if they believe there is any reason it might not be paid. If push comes to shove, they can make a pretty good argument based on check fraud, more so because the bulk of the fraudulent bank checks range from 4 to 5 thousand dollars. Add to the mix the fact that you are a new depositor. You may prevail in your complaint, but personally I wouldn't be betting on you. Good luck