Complaint Review: World Wide Consulting Service Inc. - Charolette North Carolina

The initial ads in Automotive news and the reply emails and phone calls you receive make this sound like this is the best possible job you have ever found. Just imagine working 9am - 5 pm Mon - Fridays. No weekends or nights ! No more showroom floor or dealership long hours with little rewards!

It is accurate. You are in a different dealership, if they "book" you every week and you don't work past 6pm. You must travel to your "booking" on Sundays which can be up to a 12 -14 + hour drive because you must meet with the dealer principal at 8:15am on Monday morning.

The travel is great. You get to see the country, meet new people, and enjoy the road......all at your expense. Not 1 time did I ever receive a per diem or expense money from a "booking" even when I was told by Kenny this will happen "If I do a good job!"

When completing my initial 1-week training course with 3 other people we were told prior to the trip to Charlotte we would be going out the next week. On the Thursday of the week training, Pete told us we weren't ready. They did "book" one person in the class for the next week however. The following 3 weeks he didn't get any work. In fact he was sent to 2 different dealerships, both over 500 miles from his home, to not get one person in training.

Two of the other people in the class also sat out the 2nd week. One did get to go to Detroit only to "Graduate" 1 person out of 9 invited people. He paid his expense and lost over $1200 for the experience. WWCS rewarded him with the next week off for "more training." In my week off I went to shadow one of the references I spoke with prior to signing on with this company. He was very good but he had invited 14 people to the training. 9 people showed up. 1 left the first day and he struggled to keep the remaining 8. His fortune was the dealer was willing to "sponsor" 6 people which meant he had to convince 2 people to pay the $629. He managed to make some money due to the dealership needing immediate staff. This is a very rare occurrence.

When WWCS references told me they made over $150,000 last year and only worked 40 weeks I believed them. Upon talking with him one night after shadowing him he confessed that was the gross dollar amount. After his expenses he still made good money. He reported about 1/3 of the net income as taxable because the cash he received throughout the year couldn't be traced.

You are trained to tell students "The $629 due for the Training Manual is due in Cash, Cashiers check or Money order." "Welcome to the car business." You do not tell them how to make out the checks so most of the students go to the bank and end up bringing you cash. It's a good deal if you want to live this way.

During your initial training you are allowed to record the trainer Peter. I have the recording of 20+ hours of him speaking to our class. His statement referring to the initial $4998 is as follows, "$600 dollars is retained for 2 bookings" at the end of our agreement it will be returned.

I personally have requested the return of this $600 several times via email and in writing and I receive no replies. It was amazing that when they wanted me to attend the training class in Charlotte they got in touch with me with in minutes. I began to think about my options to recoup the $600. The written contract I signed states nothing is refundable. If I want to pursue legal action I must go to North Carolina and file a grievance. So how much time and money will I spend to recoup the money?

It is my decision to completely disassociate myself from this entity. My reputation and automotive career is best served by moving on. A lesson I learned in life. It only cost me $9,678.13 and I earned $1416 total income back in 1 month. This amount is a lifetime low for income made in the automotive business. Having spoken to my fellow graduates I got off cheap.

I'm sure there are some people who are making money at this. I do believe the comments made and recorded statements in the training class are not accurate and the numbers quoted are inflated. Remember this is a "car guy" and the reputation of being the #2 least trusted professions is validated by this company.

Should you decide to invest your money with them I wish you the best of luck. In my opinion you may want to stay in the dealership where at least you can go to work every week!

P.S.

I have 20 training manuals for sale should you go to work for them.

Auto trainer

Nashville, Tennessee

U.S.A.