;
  • Report:  #1343032

Complaint Review: WorldPay - Atlanta Georgia

Reported By:
Ron - Moon Township, Pennsylvania, USA
Submitted:
Updated:

WorldPay
600 Morgan Falls Rd Atlanta, 30350 Georgia, USA
Phone:
800-859-5965
Web:
www.worldpay.com/us
Tell us has your experience with this business or person been good? What's this?

I cancelled my account with WorldPay back in 2013 and they continued to charge my over $100 per month for service fees that I did not deserve. I called them to ask them to refund the charges and they refused, saying that I still had an account. I had to force them to put me on the phone with a supervisor (worthless) and they refused to refund me my money too. I am so angry!!!! They actually said, why did it take me so long to call?? I have never claimed to be the best record keeper in the world, but considering how unscrupulous people like WorldPay can be, I guess it's caveat emptor. 

Don't do business with WorldPay. I have switched to S***** and my charges are low and I have never had a problem and NO CONTRACTS!!!

I gave them a chance to do the right thing, but they are not professional or helpful. I didn't realize that others have been treated the same way until I read the complaints on here and BBB.



1 Updates & Rebuttals

WorldPay Customer Impact

Georgia,
USA
Worldpay US Inc,

#2UPDATE Employee

Thu, December 15, 2016

 Hi Ron, We apologize for the inconvenience and recent experience you encountered with your account. Please provide us with your merchant ID and contact information by emailing [email protected] and we can have someone reach out to you and look into it further.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//