- Report: #1313762
Complaint Review: Worldpay - Atlanta Georgia
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Author Not Confirmed
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Worldpay
600 Morgan Falls Rd, Ste 260 Atlanta, 30350 Georgia, USA
Phone:
800-859-5965
Web:
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Worldpay Excessive Fees!! Atlanta Georgia
I have a small business. As the use of credit cards was becomming more popular, I decided to accept credit card payments from my customers about 12 yeasr ago.
I chose Worldpay as their rates seemed pretty competitive and I assumed that all the companies would charge about the same rates. As my business has expanded over the years, I find myself rather busy and not able to keep up on everything as well as I should.
The monthly fee on my last statement seemed a little high, so I checked the total amount I had received in credit card payments. It was a pretty normal month, but then I checked the actual rate I was being charged, I calculated it to be 7.195% So I guess they just keep bumping it up month after month, year after year, a little at a time so you dont notice.
Thanks a lot Worldpay, we don't already work hard enough... My new company charges 1.95% !!!!
1 Updates & Rebuttals
WorldPay Customer Impact
Georgia,USA
Worldpay US, Inc,
#2UPDATE Employee
Tue, June 28, 2016
Hi Kurt. We are sorry to hear they you are unhappy with your account fees and would like to take a look at everything for you. Please send an email including your merchant ID number to [email protected] and someone will reach out to you.
