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  • Report:  #1333183

Complaint Review: WorldPay - Internet

Reported By:
Betsy - Haymarket, Virginia, USA
Submitted:
Updated:

WorldPay
Internet, USA
Phone:
800-859-5965
Web:
www.worldpay.com
Tell us has your experience with this business or person been good? What's this?

After using Worldpay for five years, our business closed.  I called several weeks ago and was told I could close our Worldpay account - I just needed to call back with the number written on the credit card terminal.  I called back today and waited 1 and 1/2 hours for a live person.  There was no indication of wait time - just an occasional message that someone would be with me shortly. Then was told about an annual automatically renewing contract we had - that was news to me and was NEVER explained to me when I signed up years ago.  I was charged $495 to terminate my contract.  Scammy, sleazing business practices with terrible cusomter services.  Repeat S-C-A-M artists.  Stay away from this company!!!



1 Updates & Rebuttals

WorldPay Customer Impact

Georgia,
USA
Worldpay US, Inc.

#2UPDATE Employee

Mon, October 17, 2016

Hi Betsy. We apologize for the inconvenience and recent experience you encountered with your account. Please provide us with your merchant ID and contact information by emailing [email protected] and we can have someone reach out to you and look into it further.

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