Worldpay will continue to charge your bank account, even if you close your business. They make it extremely difficult to rectify the problem and do not follow-up in any attempt to resolve. Their customer service only provides lip service and is totally unable and or unwilling to solve the problem. If you open a customer service case their response every time is a survey on "how did they do" nver about the issue or they tell you they don't have access to help solve the pronlem/ Do not under any circumstances use Worldpay for card services. Be careful with this as they also hide behind retailers who sell their services. I had to close the bank account to stop them from removing funds from mu account. I'm still trying to get a return on more thana years worth of charges to my account. I'd love to file a class action against them (anybody want to join in)
WorldPay Customer Impact
Georgia,#2UPDATE Employee
Tue, February 02, 2016
Hi. We apologize that you are experiencing billing issues and would like to take a look at your account to see the status and assist. Please send an email including your merchant id number to [email protected] and someone will reach out to you.