- Report: #1268291
Complaint Review: Worldpay - Nationwide
Reported By:
PJ Kruschel -
Wisconsin Dells, Wisconsin, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Worldpay
Nationwide, USA
Phone:
(866) 505-5965
Web:
worldpay.com/us
Categories:
Business Rating:
(0)
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Worldpay Worldpay US $495 Early Termination Fee - After they bricked my terminal and failed to send me a new one I ordered Atlanta GA Nationwide
Worldpay sent a firmware update to terminals on or around July 1st, 2015. Thousands of terminals went down including at all three of my businesses. My one terminal never came back up. I called in and they told me to wait another 24 hours.
It still did not come back up and they claimed the terminal would never be able to be used again.
After a few weeks of going back and forth with them, I finally ordered a new terminal. However they never fulfilled the order.
Finally, I switched companies. Now they want $495 to terminate a contract that was "auto renewing"
