Sarah
Lake Worth,#2UPDATE Employee
Tue, April 21, 2009
Unfortunately, we were unable to locate an account matching the details provided by James. James states that he signed up with amatuermatch.com the iFriends service is not associated in any way with amatuermatch.com (or with amateurmatch.com, if James mistyped the URL) . If James has received charges from the company operating that service, he will need to contact them directly to resolve the situation. If James has received charges directly from iFriends, however, that means that either he or someone else established an account on the iFriends service. Any charges from iFriends will clearly state our company name, as well as a toll-free phone number that may be used to contact our Customer Care department. We encourage James to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US). We look forward to working with James to resolve any concerns or questions that he may have. We have been in business for 13 years, and we have more than 9 million satisfied customers. We have consistently maintained excellent ratings with all leading consumer protection agencies. In addition, we have pioneered and developed online consumer best practices that have been adopted by many other services. The iFriends service is verified by TRUSTe and is on its sealholder list of the most trustworthy online businesses.