- Report: #1229065
Complaint Review: www.justanswer.com - Internet
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www.justanswer.com
Internet, USA
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www.justanswer.com
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justanswer.com Deceptive and crooked Internet
I went on the internet to look for a computer repair business. I came across this websit called "Just Answer." They said they had a computer expert that could help me. I wrote my dilemma and submitted it. THey said it would cost me 5.00, so like a dummy I gave them my credit card information. After I got the answer I was looking for they said it would cost me 31.00. After I sent my Visa card information, there was another screen that wanted me to subscribe to the website for specific amounts and times eg. 45.00 for 3/mos, etc. After I saw this I knew I was being taken. I received no answer to my inquiry. I immediately checked my bank account and the 36.00 was already removed for nothing!!!!! I got nothing!!!!
1 Updates & Rebuttals
Adam-JAhelp
San Francisco,California,
USA
JA reply
#2UPDATE Employee
Fri, May 15, 2015
Hello,
I’m very sorry to hear about your experience. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam
