I bought a product from this "company" over 2 weeks ago. They sent me an email confirming my purchase, and took money out of my bank account. In the email they mentioned that they would send me another message confirming that my item was shipped, which I never got. I understand that the package may not be delivered for another few days, but it should have been shipped by now. I have called twice and emailed, but there is absolutely no response or return of calls. THIS COMPANY IS AWFUL.
Universal Passion
Orlando,#2UPDATE Employee
Mon, August 03, 2015
Hi Mary
Please take the time to remove this claim stating you did not receive yoru item. As your product was mailed to you back on Dac 30th for the Adult Toy that you orderd.
Thank you
Mary
Cincinnati,#3Author of original report
Mon, December 29, 2014
Hello David,
Please help me out. My order number is #100061808. I would be happy with a refund as well, if you haven't shipped my order yet (or aren't ever planning to do so).
Thanks.
David
Orlando,#4REBUTTAL Individual responds
Mon, December 29, 2014
Hi Mary..
I would love to be able to assist you... We need more info than just your name ...
Please provice Order# so I can research your order.
Thank you
David