George
henderson,#2Author of original report
Thu, August 30, 2007
After 3 weeks of attempting to get some reason why my web services were terminated without warning or notice I have obtained services from another hosting agency. I have called and emailed YAHOO web business services everyday and sent follow up emails as instructed by Customer Service Superviors and have received ZERO responses. I was provided a phone number for the Yahoo Legal Department and have received NO response from them either. I strongly advise that if you are considering setting up a business web site and/or email with YAHOO that you reconsider. They have the absolute worst customer service that I have ever experienced. In addition, they have no escalation process and will say anything to get you off of the phone. There actions, or worse, lack of action is indefensible.