- Report: #948536
Complaint Review: YourStoreOnline.net - Waukesha Wisconsin
Reported By:
Charlita -
Cincinnati, Ohio, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
YourStoreOnline.net
21795 Doral Rd. #D Waukesha, 53186 Wisconsin, United States of America
Phone:
800-253-5607
Web:
yourstoreonline.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
YourStoreOnline.net Ordered micro SD cards 6/12 and waited.... Waukesha, Wisconsin
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This is a double-edged report, both negative & positive.
Ordered 2 micro SD cards from merchant in June 2012, waited & waited & waited. Checked website for updates most of which said "Product is on short temporary backorder. Products should ship in the next several days" or "Product is on short temporary backorder. Product should ship in 6 days."
I got these messages through September when I finally decided enough was enough and wrote them demanding my money to be refunded. Stated in no uncertain terms I wanted a REFUND, not store credit. I received an email a few days later saying that my refund check would be sent out in 7-10 days. I NEVER expected them to follow through.
This posting is to say, yes they DO have crappy service. Yes MOST (if not all) of their products are coming from China, so expect customs related delays. I ordered a knockoff tablet from them that took FOREVER to arrive, however it DID.
I received my refund check TODAY for the amount debited from my checking account. I have no way of knowing if this check will actually CLEAR, but I am hopeful. If you do not have their specific contact information, I hope what I have posted will be helpful to you.
Ordered 2 micro SD cards from merchant in June 2012, waited & waited & waited. Checked website for updates most of which said "Product is on short temporary backorder. Products should ship in the next several days" or "Product is on short temporary backorder. Product should ship in 6 days."
I got these messages through September when I finally decided enough was enough and wrote them demanding my money to be refunded. Stated in no uncertain terms I wanted a REFUND, not store credit. I received an email a few days later saying that my refund check would be sent out in 7-10 days. I NEVER expected them to follow through.
This posting is to say, yes they DO have crappy service. Yes MOST (if not all) of their products are coming from China, so expect customs related delays. I ordered a knockoff tablet from them that took FOREVER to arrive, however it DID.
I received my refund check TODAY for the amount debited from my checking account. I have no way of knowing if this check will actually CLEAR, but I am hopeful. If you do not have their specific contact information, I hope what I have posted will be helpful to you.
