I ordered invitations. I emailed the company to ask them to check the appearance of the layout before printing because I didn't want them printed wrong. They emailed me back with a response of changes to the layout itself cannot happen. I wasn't asking for the pictures or anything to be changed. I wanted them to make sure the lines that were there were even. Well they printed them anyway and they were wrong. I returned them and the company refused to credit me any portion of the return costs for shipping. They had the nerve to say the lines were my design error!! They are a rip off. This company's products aren't as nice in person as on line. Don't waste your time or your money on this website. Its like Vista print. Spend the extra few bucks on the other sites for a much more superior product and way more helpful customer service.