- Report: #1170883
Complaint Review: Zmodo - Internet
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Author Not Confirmed
Why?
Zmodo
Internet, USA
Phone:
866-551-6881
Web:
http://www.zmodo.com/
Categories:
Business Rating:
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Zmodo Poorly manufactured products, zero customer support City of Industry Internet
We purchased a wireless infrared camera for security use. The camera failed after ten months of infrequent use. After many negotiations with their "customer service", a replacement camera was sent.
The replacement camera was of inferior quality, having been manufactured four years earlier.
The replacement camera failed after a few months. Zmodo decided that they would not honor any warranty on the camera, leaving me with a useless pile of junk, and a hole in my wallet.
Avoid this brand at all costs. Learn from my mistake and spend a little more to get a quality product, and quality customer service.
