1, Report:
#1080710
Posted Date:
Aug 31 2013
Serengeti Resort did not provide enough linens, towels, or RUNNING WATER during our stay among other problems Bergheim Texas
Although the animal experience was wonderful, the customer service was terrible! We requested additional towels (to accommodate the 7 guests we had in a bunglow that supposedly slept 8) and linens (they were not provided for all the beds) and they never arrived. ...
Entity
Serengeti Resort
Categories: Resorts
2, Report:
#1079612
Posted Date:
Aug 28 2013
The Serengeti Resort no service from employees for entire stay; no running water next morning; owner refused to acknowledge problems Bergheim Texas
We were ignored throughout our stay. No fresh towels, not enough bed linens, no running water the next morning. We had to borrow a grill from another bungalow in order to cook dinner. We were not provided with a receipt of charges. We were charged $440 for one night, suppose...
Entity
The Serengeti Resort
Categories: Event Planners & Sites