1, Report:
#1010980
Posted Date:
May 09 2014
SunTrust Merchant Services SunTrust Merchant Services Poor Customer Service Internet
My 3 year contract is up in 2 days - If I cancel early or late it is a $500 fee when calling onto to try to get a fax number to fax our cancellation notice the customer service person would not give me the number when I asked for a supervisor she gave me a incorrect fax number. Po...
Entity
SunTrust Merchant Services
Categories: Credit & Debt Services
2, Report:
#1014242
Posted Date:
Feb 14 2013
Suntrust Merchant Services Didn't close account, kept charging min. fees for months, tiered pricing a ripoff, use interchange plus, Internet
After our 36 month contract was up I compared interchange plus pricing versus the Suntrust tiered pricing and determined we could have saved thousands of dollars in fees. I sent a letter (per the program guides directions) to Suntrust's address for notices to cancel our accoun...
Entity
Suntrust Merchant Services
Categories: Credit Card Processing (ACH) Companies
3, Report:
#366975
Posted Date:
Aug 29 2012
Suntrust Bank - First Data Merchant Services Nightmare Nashville Tennessee
I went into Suntrust Bank to Open a Business Checking Account. Per their request & recommendation we applied for a merchant account with Suntrust for processing our credit cards. We told them you we had just purchased locations in Florida, they wanted us to use their bank and bank...
Entity
Suntrust Bank - First Data Merchant Services
Categories: Banks
4, Report:
#669340
Posted Date:
Jan 27 2011
Suntrust Merchant Services, LLC Unauthorized ACH Transactions being put through on account after Customer Service Rep and Supervisor confirmed transactions would not come out until the end of the month. Suntrust presented the first Hagerstown Maryland
On November 5, 2010 I received my monthly statement from Suntrust Merchant Services for my business, after reviewing the statement I noticed that no fees were due to come out for the month of November.
I looked on page 5 of the statement and it stated Financial charges and f...
Entity
Suntrust Merchant Services, LLC
Categories: Credit Card Processing Companies
5, Report:
#420073
Posted Date:
May 17 2009
Suntrust Merchant Services-First Data It's happening to me NOW Lynchburg Virginia
I am currently using merchant services through Suntrust Bank. (First Data) I came on this sight a while back to file a report on a scam and decided to look up Suntrust Merchant Services. We have been with them for 3 months or so now with our new RETAIL business. Our montly lease is ...
Entity
Suntrust Merchant Services-First Data
Categories: Credit Card Processing (ACH) Companies
6, Report:
#397714
Posted Date:
Dec 13 2008
Suntrust Merchant Services are Thiefs Georgia
I am writting this because I was also drafted 500 dollars on my account from Suntrust without warning. I cancelled this account over a year ago but of course they say they have no record of me cancelling or speaking to anyone, when i asked them to look at the inactivity on the accou...
Entity
Suntrust Merchant Services
Categories: Miscellaneous Companies
7, Report:
#387575
Posted Date:
Nov 03 2008
SunTrust Merchant Services Retailers Beware, greedy unexpected fees, unreadable bulletins, constant rip off Hagerstown Maryland
We are honest hard working retailers. Sun Trust is one greedy company .Don't do business with this company. If you are, get away as soon as possible if not don't. They have drained our bank account dry in the off season . They must feel that we are here only to pay them. Ret...
Entity
SunTrust Merchant Services
Categories: Financial Services
8, Report:
#291205
Posted Date:
Feb 27 2008
First Data Merchant Services , Suntrust Merchant Services $500 early termination fee theft poor customer service Melville New York
The salon that my fiance worked at a couple of years ago (she is a hair stylist) decided to switch from a commission based salon to a booth rental salon (i.e. they are independent contractors). A representative from Suntrust set them up to receive credit cards (merchant services). ...
Entity
First Data Merchant Services ,Suntrust Merchant Services
Categories: Financial Services