1, Report:
#1532303
Posted Date:
Apr 29 2024
Vivid Seats Vividseats.com Vivid Seats, LLC Scammed me into buying tickets to a local event.
Scammed me into buying tickets to a local event. I ordered 4 tickets worth under $100 and they charged me $274. The only thing I received was an email from an individual gmail address saying I should pick up tickets when I get to the event.
I contacted Vivid Seats to see if I could ...
Entity
Vivid Seats
Categories: Tickets Sales
2, Report:
#1517317
Posted Date:
Mar 31 2022
Vivid Seats Vividseats.com Bait and switch...followed up by intentional misrepresentation and poor customer service Chicago Illinois
Hello! I spent over $800 to get tickets to a basketball game and the website showed me they were lower level seats. After ordering them through Vivid Seats I went online and found other sites that showed these seats as nosebleed seats. Just to be safe I called Vivid back directly to...
Entity
Vivid Seats
Categories: Tickets Sales
3, Report:
#1512328
Posted Date:
Sep 29 2021
Vivid Seats Event cancelled, purchased protection plan, they refuse to refund my money
I purchased ticket to see Andrea Bocelli at the Hollywood Bowl on 12/17/2019, and purchased an insurance package in the event that the event was cancelled, or I could elsewise not attend. The event, initially scheduled for June 2020, was cancelled and rescheduled for May 2021. T...
Entity
Vivid Seats
Categories: Ticket Re-Seller, Event tickets, Ticket Sales, Tickets, Tickets Sales
4, Report:
#1507361
Posted Date:
Apr 24 2021
Vivid Seats LLC VividSeats.com Due to COVID Vivid Seats reschedules events a year out and will not issue a refund. Chicago IL
We purchased concert tickets from Vivid Seats on 5/22/20.
Due to COVID the concert was originally scheduled for 6/13/20, then rescheduled to 6/13/21 then rescheduled to 6/2/22.
That’s right, over a year from now! The total cost for 4 tickets was $714.32. We requested a re...
Entity
Vivid Seats LLC
Categories: Event tickets
5, Report:
#1497299
Posted Date:
Jul 08 2020
Vividseats Vivid Seats No ticket refund or credit for postponed or cancelled events Texas
Vivid tickets will not issue a refund or give a ticket credit for a postponed or cancelled event.
I purchased 3 Texas Ranger tickets for an April opener. Due to Covid-19, games were postponed.
MLB just released their season games. My teams are not on the schedule. They said they...
Entity
Vividseats
Categories: Event tickets
6, Report:
#1494755
Posted Date:
May 03 2020
Vivid Seats VividSeats Promised a full refund of $720.90 for cancelled event within 2-4 weeks. 5 Weeks later changed their policy!!! No refund offered!! Chicago Illinois
-Concert scheduled for March 18th was cancelled on March 13th due to COVID-19 with an email describing our full cash refund will be applied within 2-4 weeks with NO ACTION REQUIRED. If we wanted a voucher for 120% of the ticket value, we had to act within 72 hours. I did not want th...
Entity
Vivid Seats
Categories: Entertainment and Music
7, Report:
#1493003
Posted Date:
Mar 17 2020
Vividseats Will not refund money for a sporting event postponed by major league baseball due to coronavirus Chicago il
We bought 4 premium tickets to a Boston Red Sox game that has been postponed by the MLB due to coronavirus precautions, vividseats refuses to issue a refund. There is no reschedule date, but even if there was we are from 4000 miles away and will be in Boston for only one specific ...
Entity
Vividseats
Categories: Event tickets
8, Report:
#1475035
Posted Date:
Mar 10 2019
VIVIDSEATS RIP OFF, YOU WILL NOT GET YOUR TICKETS, THEY ARE TICKET SCALPERS ONLY!!!!!
I bought tickets yesterday to an event today. After the took my order on the internet I did not receive my tickets. I onlne chatted and they said you will have tickets emailed within 2 hours. YEAP, 2 hours and still no email. Next morning still no email and no tickets. I was t...
Entity
VIVIDSEATS
Categories: Theater tickets, Ticket Sales, Tickets
9, Report:
#1461801
Posted Date:
Sep 21 2018
VividSeats The charged my credit card for an amount I never agreed to Internet
I went on VividSeats to purchase two $230 tickets to Hamilton at Boston Opera House.
I was presented with a 'finalise purchase page' for 2 tickets at $230 per ticket, then the website accepted my credit card information before taking me to the fourth and final step, which should ...
Entity
VividSeats
Categories: Internet sales and Marketing, internet sales
10, Report:
#1445754
Posted Date:
Jun 02 2018
VIVIDSEATS Vivid Seats Sold us Bogus Tickets Nationwide
We purchased tickets to the Tom Jones concert on June 1, 2018. We paid a premium for these seats and were provided with tickets that were dishonored by the venue, Paramount Theatre in Seattle. When we called Vivid Seats they promised an investigation but weaseled out of any prom...
Entity
VIVIDSEATS
Categories: Theater tickets
11, Report:
#1435988
Posted Date:
May 15 2018
Ticket Magic and My Ticket Tracker mytickettracker.com THEY KNOW Credit Dispute timeframes
Company sent email stateing concert was cancelled but changed it to postponed when I requested refund. In 5 months they have not sent any information nor responded to my emails. In 5 MONTHS Nothing. they will not answer me at all sent last email in Febraury and still nothing. They ...
Entity
Ticket Magic and My Ticket Tracker
Categories: Ticket Sales
12, Report:
#1412561
Posted Date:
Nov 19 2017
Vividseats.com DISCOUNT SCAM - DON’T USE - BETTER CHOICES AVAILABLE Internet
This company will offer a discount promo but will not allow you to apply it! BEWARE! The Chat Session is WORTHLESS.
Don’t let your tickets slip away while vividseats jerks you around. GO TO ANOTHER SITE and enjoy your entertainment.
BAD COMPANY!!!
Entity
Vividseats.com
Categories: Ticket Sales
13, Report:
#1404110
Posted Date:
Oct 04 2017
VividSeats Hidden Surcharges, Fraud Internet
I thought I was buying two tickets for $143. Total charge was $177.45. You don't find out about this until you have already purchsed.
Entity
VividSeats
Categories: Ticket Sales
14, Report:
#1394728
Posted Date:
Aug 23 2017
Vividseats.com This company would not cancel a purchase made in error. Bad customer service and very rude. chicago Illinois
Worst customer service....soon to be out of business with their attitude. We went online to buy two tickets for a football game in Boulder CO. Somehow their site picked 6 tickets and not the two we wanted. After the purchase was completed within 5 minutes my wife saw the mistake and...
Entity
Vividseats.com
Categories: Sports Teams & Clubs
15, Report:
#1392795
Posted Date:
Aug 15 2017
Vivid Seats Vividseats.com Rip off ! Buyer Beware Internet
Rip Off! Kept money and refused to issue tickets
“Purchased tickets for the wrong date by accident and tried to get vividseats to reissue immediately after the purchase but they refused.
Appeals were also denied so we finally decided to go ahead and attend the concert anyway....
Entity
Vivid Seats
Categories: Ticket Sales
16, Report:
#1378983
Posted Date:
Jun 14 2017
Vivid Seats Seller Beware - Ripped Off Chicago Illinois
I placed a pair of tickets for sale for a Metallica concert in Houston, TX at the NRG Stadium on 06/11/2017. The tickets sold on 06/09/2017. I uploaded the tickets to VividSeats.com, for the Buyer to download later that evening on 06/09/2017. The transaction had been finalized, and ...
Entity
Vivid Seats
Categories: Festivals & Event Services
17, Report:
#1347078
Posted Date:
Jan 02 2017
Vivid Seats VividSeats, VividSeats.com Not helpful after rescheduled event, can't cancel or exchange tickets to another date Internet
Vivid rescheduled my event to a date that I cannot attend. They will help see my tickets for a fee. I cannot exchange for another date or cancel/return my order. This is bad for consumers where we are penalized by buying tickets for an event that is rescheduled and then we get stu...
Entity
Vivid Seats
Categories: Ticket Sales
18, Report:
#1342152
Posted Date:
Dec 08 2016
VIVIDSEATS.COM Vivid seats vividseats RIP OFF SITE- CHANGED PRICES OF TICKETS CHICAGO Internet
I went on to vividseats.com. I selected 6 seats at $32 for plaza level seating. I then selected the link clearly marked BUY in bold red letters.This prompted me to the next screen, Login or Register, which I went ahead and logged in.Then next screen selected delivery method, which I...
Entity
VIVIDSEATS.COM
Categories: Ticket Sales
19, Report:
#1334931
Posted Date:
Oct 25 2016
Vivid Seats VividSeats charged me nearly $100 in fees for one ticket Internet
I bought a ticket for Roger Waters at the Pepsi Center in Denver for a show in June.
I paid for the ticket on line through their site and then I notice how much I paid in fees.
They charged me nearly $75 in service fees and nearly $25 to overnight ship me my ticket, In June!!!
How c...
Entity
Vivid Seats
Categories: Ticket Sales
20, Report:
#1283436
Posted Date:
Jul 23 2016
Vivid Seats Fraudulent Purchase Chicago Internet
I purchased 2 tickets in November 2015 to a Garth Brookes concert on January, 15 2016 for $223. The tickets themselves cost $68.75, the rest of the costs were fees that I was not aware of until after the tickets were purchased. I didn't receive (via email) the tickets until the ...
Entity
Vivid Seats
Categories: Event Planners & Sites
21, Report:
#1275573
Posted Date:
Jul 21 2016
Vivid Seats Refused to cancel incorrect ticket order minutes after it was placed Chicago Internet
My 74 yr old husband thought he ordered one concert ticket. When he saw he mistakenly ordered 4 he immediately called ViVidSeats to cancel. VividSeats said all sales are final. The credit card company refused to support us saying we were stuck because all sales wer...
Entity
Vivid Seats
Categories: Festivals & Event Services
22, Report:
#1313740
Posted Date:
Jun 27 2016
VIVIDSEATS SCAM ARTISTS DO NOT BUY FROM THEM LOS ANGELES Internet
We purchased Tickets For Tom Pettys band Mudcrutch at the Fonda Theater in Los Angels for June 26 2016. We paid 468.00. They said the tickets would be at Will Call. There were no tickets at Will Call. We called the contact Shawn and he did not answer it said his phone was out of s...
Entity
VIVIV SEATS
Categories: Ticket Sales
23, Report:
#1309022
Posted Date:
Jun 02 2016
VIVIDSEATS.COM Ticket agency BAIT AND SWITCH TACTICS! ONLINE Internet
I attempted to order tickets online to a concert. The venue was listed as Dolby Theater in Hollywood, CA and tickets were $124 each. There was no indication of the service charges. When I clicked on purchase, the confirmation showed that I had authorized the purchase of tickets to...
Entity
VIVIDSEATS.COM
Categories: Ticket Sales
24, Report:
#1289312
Posted Date:
Feb 23 2016
Vividseats Deceptive practices Nationwide
I ordered tickets over the phone from Vividseats and the sales rep thanked me and said He would send me an email with my confirmation number and how to get my tickets. I received an email from Vividseats that gave me the confirmation number and normally I will go to the will cal...
Entity
Vividseats
Categories: Advertising / Deceptive
25, Report:
#1271130
Posted Date:
Dec 01 2015
Vividseats.com Beware of dealing with this company: Wish I had read the reviews before doing so! Internet
I wish we had read the reviews of this outfit before doing business with them. Almost 300 complaints with the BBB against them in a single year? Really!?! Unfortunately, we found out the hard way that this company does what it wants without regard for what you ordered and paid...
Entity
Vividseats.com
Categories: Theaters