26, Report:
#166275
Posted Date:
Nov 30 2005
America Online - AOL RIPOFF charged me for a free trial Jacksonville Florida
This is my latest letter to AOL, which describes the problem:
November 29, 2005
America Online
PO Box 17200
Jacksonville, FL 32245-7200
Attn: Billing Operations and Services
To Whom It May Concern:
On June 28, 2005, I accepted your offer of a free 30-day trial of y...
Entity
America Online - AOL
Categories: Internet Service Providers
27, Report:
#165430
Posted Date:
Nov 21 2005
AOL - America Online ripoff after Hurrican Ivan destroyed my home 5 months later they are still billing me with no phone and NO computer! Pensacola Florida
I called America Online after Hurrican Ivan destroyed my home and all my personal belongings including computer etc. I had no home no computer and called 3 days after Ivan to cancel my account. They did not document or cancel my account but continued to charge me for Broadband and...
Entity
AOL - America Online
Categories: Corrupt Companies
28, Report:
#162682
Posted Date:
Nov 07 2005
America Online ripoff puts more spyware on my p.c. than does anyone Dulles Virginia
aol is fasly advertising anti virus and spyware protection.
aol puts more spyware on my p.c. than does anyone.
today aol tryed to attack my computor,using netbus trojan horse.
very high risk attack. i used visual tracking to locate the sorce. a.o.l. dulles va. i phoned them a...
Entity
America Online - AOL
Categories: Computer Fraud
29, Report:
#155368
Posted Date:
Aug 29 2005
Aol America Online fraudulent billings RIPOFF internet
AOL charged me a total of $86.70 for an account I never opened although I did have a brief account quite a while ago and promptly canceled.
They did agree to refund me in ten to fourteen days but will not refund my overdraft fee. They said it is a bank charge and therefore can't ...
Entity
Aol America Online
Categories: Internet Service Providers
30, Report:
#143782
Posted Date:
May 24 2005
AOL/America Online cheat me out of free trial & takes $$$ out of my account every month and won't stop! Internet
For some time, I remember being an AOL consumer on and off. But I never forget that sometime in Feb 2003, I joined AOL because I needed the dial-up service at work.
But since they were so slow and I kept shooting down pop-up ads more than I could function with the internet... I...
Entity
AOL/America Online
Categories: Internet Service Providers
31, Report:
#140644
Posted Date:
Apr 27 2005
America Online - AOL Ripoff! fraudulent billing scam deceiving rude dishonest lie Jacksonville Florida
I'm back, 3 months after I canceled AOL service I thought that I was free, but guess what showed up in the mail today. Aol has charged me 23$ for 03/17/05 ! I called them back immediately & they told me I had multiple accounts!
They even had the nerve to ask why I am canceling. T...
Entity
America Online - AOL
Categories: Internet Service Providers
32, Report:
#135391
Posted Date:
Mar 17 2005
AOL America Online Ripoff 22 months checking account fraud Dulles Virginia
Recently, I was informed by my bank that AOL had been deducting money every month from my checking account. A call to their Fraud Dept confirmed my banks statement. When I informed the operator that I am not now, nor, have I ever been, an AOL member, I was told that, While yes, they...
Entity
AOL America Online
Categories: Internet Service Providers
33, Report:
#132947
Posted Date:
Feb 26 2005
America Online AOL Fraudulent Dishonest Scammers Tricky Jacksonville Florida
I signed up with AOL after seeing an add for 2 months of free service. Also said in bold words, cancel anytime, simply call before the trial ends So I decided to sign up, then I did some research on AOL, AOL being such a populor company, I did not realize they were scammers! I imm...
Entity
America Online AOL
Categories: Internet Service Providers
34, Report:
#132414
Posted Date:
Feb 23 2005
AOL America Online, ripoff and runaround when trying to rectify fraudulent billing Jacksonville Florida *EDitor's Suggestions on how to get your money back into your bank account!
I called AOL on 4/26/04 to cancel and like everyone else got the whole rehearsed speech on NOT canceling. Well, Doug said he would give me 2 months free membership and then $14.95 per month if I did not cancel before 7/25/04.
So, two months go by and I call back again to cancel ...
Entity
America Online, AOL
Categories: Internet Service Providers
35, Report:
#131537
Posted Date:
Feb 16 2005
AOL (America Online) ripoff Jacksonville Florida *EDitor's Suggestions on how to get your money back into your bank account!
I signed up for 1000 free hours/45 days with AOL. Used much less than the 1000 hours and for only 20 days.
After the 45 days were over AOL began billing my credit card for monthly service, which I never authorized. As I live abroad and the card is on autio-pay, 6 months charges ...
Entity
AOL (America Online)
Categories: Internet Service Providers
36, Report:
#128815
Posted Date:
Jan 26 2005
America Online, AOL Ripoff would not stop taking money from my bank account Blank Internet *EDitor's Suggestions on how to get your money back into your bank account!
I allowed my son-n-law to use my debit card to set up an aol account on their rented computer and my telephone number when they lived with me. When they moved out they returned their computer and had no phone at their new address. Obviously they did not need aol. When aol took a pay...
Entity
America Online, AOL
Categories: Internet Services
37, Report:
#125904
Posted Date:
Jan 07 2005
AOL Thieves! Ripoff! Dulles Virginia
I've been trying to cancel my aol acct. for 6 months. I told then I have cable internet and I don not require 2 internet services. Sometimes it will seem to be cancelled and then all of a sudden a month or 2 down the line, my credit card gets billed again. AOL CANCEL MY ACCT!
...
Entity
AOL - America Online
Categories: Internet Service Providers
38, Report:
#111796
Posted Date:
Oct 06 2004
America OnLine - AOL Cancellation Ignored continous billing ripoff Dulles Virginia
I cancelled my AOL dial-up back in March 04 because I was getting a different ISP.
The Rep I spoke to orecicely told me that the service will be extended for another months(which I don't think it's necessary) for FREE and cancel it. In September I was billed with the 'TWX Broadba...
Entity
America OnLine (AOL)
Categories: Internet Service Providers
39, Report:
#105871
Posted Date:
Aug 28 2004
America OnLine a continuum of rip-off hell! Internet
In february 2004, I called aol to cancel my account. The agent asked why i was cancelling and i said that i had another internet service and did not need to continue aol. He then tried to get me to stay with aol offering 3 free months. I refused his several offers and requested c...
Entity
America OnLine - aol
Categories: Sales People
40, Report:
#105822
Posted Date:
Aug 28 2004
America Online AOL ripoff deceptive free trials endless credit card billing and harassment Internet
I was trying one of those AOL free trial cd's and when I found that Juno's service was more than half the price of AOL for the same service, I wanted to switch. AOL requires you to sign up with a credit card even though they claim they won't bill you if you call to cancel before th...
Entity
America Online - AOL
Categories: Internet Services
41, Report:
#79274
Posted Date:
Aug 12 2004
AOL, America Online Cancelled accounts, continued billing, refund issues ripoff Jacksonville Florida
I accidentally created a spin-off account with AOL but realized it immediately and called to cancel the account. I was told the account was cancelled and that many other customers had been experiencing the same problem.
AOL continued to bill me for the spin-off account and when ...
Entity
America Online - AOL
Categories: Internet Services
42, Report:
#94730
Posted Date:
Aug 05 2004
America Online AOL ripoff AOL TOOK ADVANTAGE OF ME TOOK $74 OUT OF MY BANK ACCOUNT AFTER I CANCELLED MY ACCOUNT WITH THEM INTERNET
A CHAT WITH A REP ON 6/13/04 ABOUT 4 PM EST
Welcome ...
Connecting to server. Please wait...
Connected to server. An agent will be with you shortly
Welcome to America Online's Live Help Area. A Customer Care Consultant will be with you shortly.
Remember, you also have easy a...
Entity
America Online AOL
Categories: Internet Services
43, Report:
#101409
Posted Date:
Jul 30 2004
America Online ripoff trying to get more money Dulles Virginia
I recieve a postcard from america on line , with my address for my stepdad (has been dead since 1977 ) He has never lived here.
I been here only since 1983. Confirming after his free trial that they would bill him at this address.
I had aol myself and cancel them in augus...
Entity
America Online AOL
Categories: Internet Services
44, Report:
#100179
Posted Date:
Jul 23 2004
AOL-America Online ripoff problem with cancelling my billing Internet Nationwide
I have a big problem with cancelling my billing (Paper billing that you don't even recieve) with AOL. I have cancelled AOL services early this year in February 2004 and still being charged for services I don't use. I've called their customer service which only try's to get you to ...
Entity
AOL-America Online
Categories: Internet Services
45, Report:
#92115
Posted Date:
May 19 2004
AOL (America Online) ripoff fraudulent billing and threatening phone calls Dulles, Virginia Nationwide
My wife received an AOL disk in the mail for 1099 free hours over 50 days. On day 45 (15 Apr 04), she noticed she had been charged. She called and refuted the charge. At that time, AOL credited the money to her and agreed to her request to cancel the account.
Yesterday (18 M...
Entity
AOL (America Online)
Categories: Internet Service Providers
46, Report:
#80439
Posted Date:
Mar 24 2004
AOL - America Online ripoff! We are being billed after trying several times to cancel. Dulles Virginia
After My husband and I cancelled both of our accounts we were continually given free months of service and refuse to cancel our service and now we are being billed for these accounts after trying several times to cancel these accounts. Now, after 6 months we are still being billed. ...
Entity
AOL-america Online
Categories: Internet Services
47, Report:
#78293
Posted Date:
Jan 31 2004
AOL America Online ripoff fraudulent charges and harrassment Dulles Virginia Internet
To make a long story short, I too was charged 23.90 to my credit card after cancelling AOL in September 2003. I spoke to numerous rude people at AOL at the 888.265.8008 number including Allison, Susan, Juan, Provish, Ray and finally the worst of all Eric Hunter. He was the worst be...
Entity
AOL
Categories: Internet Services
48, Report:
#77304
Posted Date:
Jan 18 2004
America Online ripoff dishonest fraudulent billing Internet
Aol took out 14.95 out of my checking account in Decemember and in Jan. They do not have authorization to do that. The dates that they took the money out are Decemember 18, 2003 and again on January 13, 2004 and I would like for them to put the money back in my account
Angela
or...
Entity
America Online - AOL
Categories: Internet Services
49, Report:
#75449
Posted Date:
Dec 20 2003
America Online ripoff: AOL will NOT stop billing me even after they acknowledged that I am no longer a subscriber. hundreds of victims on this Rip-off Report Internet
I began negotiations (I use the word negotiations because that what it has become with this company) to discontinue my service in September. They sent me instructions for disconnecting. I complied. Still they billed me. When I called them in November they said that I failed to enter...
Entity
America Online - AOL
Categories: Internet Services
50, Report:
#72717
Posted Date:
Nov 21 2003
America Online MO2 Privacy Plus billed my credit card without authorization. Ripoff! Internet
The same story others have been reporting!
Peter
Austin, TexasU.S.A.
Entity
AOL
Categories: Internet Services