26, Report:
#352996
Posted Date:
Jul 19 2008
Bright House Networks Service is NOT their business Port Orange Florida
Recently our internet connection stopped working. We called repair, got somebody apparently located out of state. After walking me through several procedures, the man gave us a number (which he said was a local contact but was actually in another area code and county) in case he l...
Entity
Bright House Networks
Categories: Cable TV
27, Report:
#348628
Posted Date:
Jul 08 2008
Bright House Networks incompetent brighthouse leaves us with no phone, internet & cable, yet still charges us for the service!!! Birmingham alabama
In November of 2007, we decided to put all of our cable, phone & internet services together, We decided on Bright House Networks, since we already had cable with them, and we had not had problems with them. What a hugh mistake!!!. We have had nothing but problems since. Even in the ...
Entity
Bright House Networks
Categories: Cable TV
28, Report:
#308322
Posted Date:
Mar 19 2008
BRIGHT HOUSE NETWORKS Unpredictable, Unreliable, Horribble Service and Customer Care Auburndale Florida
We have been Bright House Customers for the past two years. We came over from Verizon. That was a huge mistake in itself. Last year I was on the phone every three days calling Bright House due to a problem with the TV pixilating, the modem going out (where we had no access to the...
Entity
BRIGHT HOUSE NETWORKS
Categories: Internet
29, Report:
#319181
Posted Date:
Mar 19 2008
Bright House Networks bright house, cable, cable company, fomerly timewarner, roadrunner, brighthouse, brighthouse networks in Tampa Florida
Consumer's Original Complaint :
a contractor from brighthouse CTIS broke my computer - the computer was fine before the technician came after the technician left the computer was frozen. passwords and other information was changed as i had checked why my computer was giving me fail...
Entity
Bright House Networks
Categories: Cable Companies
30, Report:
#304180
Posted Date:
Jan 29 2008
Bright House Networks - Time Warner Cable Unfair and undocumented charge of 58.81 to cancel a service. Livonia Michigan
I called Bright House to cancel my Cable TV because they announced yet another price increase of 15%. (This is the 3rd year in a row they have raised my cable by 15%!!!). In that same letter they bragged that a competitor in my area is raising their rates by 5%. Well gosh! If on...
Entity
Bright House Networks
Categories: Cable TV
31, Report:
#288823
Posted Date:
Dec 24 2007
Time Warner Cable Horrible customer service, bad equipment Columbia South Carolina
From the beginning of signing up with this service a mere month ago, we have had nothing but problems.
Starting with the installation, the technicians were over an hour late and arrived at our home at 6:00pm on a Saturday to install cable TV and internet service. They ended up not...
Entity
Time Warner Cable
Categories: Cable Companies
32, Report:
#253297
Posted Date:
Oct 29 2007
Bright House Networks Dishonest about fees Fraudulent Billing ripoff Birmingham Alabama
Bright House sends statements increasing fees for services. Upon calling to have fees decreased, representatives will sign customers up for decreased fees but fail to inform customers that fees are for limited times frames.
I was given an amount of approximately $ 59.00 for hig...
Entity
Bright House
Categories: Internet Service Providers
33, Report:
#169054
Posted Date:
Jun 29 2007
Bright House Networks ripoff unreliable cable and internet services Saint Petersburg Florida
First off, they're discriminating. I am 15 and my internet service is down for the entire day. So I call them, tell them the issue, and they say I have to be 18 to send a tech to fix the issue. I had no age problems signing up for the service, and even this same problem happened bef...
Entity
Bright House Networks
Categories: Cable TV
34, Report:
#257599
Posted Date:
Jun 29 2007
Bright House Networks;Advance/Newhouse Communications Inc. EMPLOYEE ABUSE, NEGLECT, HORRIBLE TRAINING, UNPROFESSIONAL, UNSANITARY WORK ENVIRONMENT, SLAVE WAGES RIPOFF Brandon Florida Syracuse New York
I am currently working for this company. I am at the point of not caring if I get fired. In fact, if I do get fired, I would feel more compelled to take action against them.
If you have cable and you live in the Bay Area, you may have experienced more than enough price hikes. ...
Entity
Advance/Newhouse Communications Inc.
Categories: Cable Companies
35, Report:
#89831
Posted Date:
May 02 2004
Bright House Networks AKA Time Warner Cable POOREST SERVICE and Customer Care EVER! Orlando Florida
We have been customers of BHN, first Time Warner, since three years ago, having had ALL sorts of problems from getting the cable disconnected due to their mistake (we were paid up) to being double-billed, to not being able to get HBO on demand after paying for it, to not being able ...
Entity
Bright House Networks AKA Time Warner Cable
Categories: Cable TV