26, Report:
#358621
Posted Date:
Aug 03 2008
SAI - Security Associates International Don't do business with these people unless you enjoy being screwed over Arlington Heights Illinois
This company is absolutely worthless. They screw up your billing then require multiple faxes and phone calls to correct their own errors. You will be on hold for at least 30 minutes minimum before you speak to anyone. They will bill you for services they didn't provide (like install...
Entity
SAI - Security Associates International
Categories: Security Services
27, Report:
#357302
Posted Date:
Jul 30 2008
Apex Security And SAI (Security Associates International) Expensive, poor service and poor customer service Arlington Heights Illinois
Expensive compared to other companies, sloppy installation and terrible customer service. Completely unwilling to negotiate. I wouldn't recommend them to anyone. The lady I spoke with wouldn't even allow me to speak to her supervisor.
Brandon
Dunn, North CarolinaU.S.A.
Entity
SAI Security - Apex
Categories: Security Services
28, Report:
#354647
Posted Date:
Jul 23 2008
SAI - SECURITY ASSOCIATES INTERNATIONAL INC ALARM RIP OFF, LIAR, UNRESPONSIVE Arlington Heights Illinois
One day there is a lady knocking on my door offer me a free installation alarm system. She told me every thing is free (installation, equipment, etc.) It was sound good. However, later on she said there is a contract that I have to sign. I saw a notice written 3 days for cancellatio...
Entity
SAI - SECURITY ASSOCIATES INTERNATIONAL INC
Categories: Sales People
29, Report:
#354298
Posted Date:
Jul 22 2008
Security Associates International Promised responsive local repair service on 2 year contract for home alarm monitoring Arlington Heights Illinois
In May, 2006 I signed an agreement with APX (no longer in business) on behalf of SAI for home security system monitoring. At that time, I was told I was signing a 2 year contract and that responsive local service would be available for any repairs or maintenance required. My front...
Entity
Security Associates International
Categories: Home Security
30, Report:
#337179
Posted Date:
Jul 22 2008
Security Associates International SAI continues its poor customer service Arlington HEIGHTS Illinois
Here is a rundown on the hell they have put us throughFeb 2007 I called SAI to get a quote to install one window alarm. The Technician I talked to said it would be parts plus labor. I believe that the amount was $150.00 to $175.00 so I agreed. So they came out to install it which to...
Entity
Security Associates International
Categories: Security Services
31, Report:
#349720
Posted Date:
Jul 10 2008
Security Associates International I want to get out of my contract. They are a very stupid company Arlington Heights Illinois
I also have had problems with SAI. First of all when i first signed up the guy who came by promised me 1 month free and take my credit crd info and called it in and everything. Well 1 month goes by and i have yet not received a bill. I became worried and called to company and they a...
Entity
Security Associates International
Categories: Miscellaneous Companies
32, Report:
#348587
Posted Date:
Jul 08 2008
Security Associates International Inc Poor customer service, lies, no call backs Arlington Heights Illinois
OMG Thank you Thank You. I thought I was the only one dealing with this. I am about to go insane.
I started with this company in June 05. First the salesman never told me it was a 3 yr contract. That is partly my fault for not being more careful which I will be in the future.
...
Entity
Security Associates International Inc
Categories: Attorney Generals
33, Report:
#346733
Posted Date:
Jul 02 2008
SAI-Security Associates International BEWARE RIP-OFF AND THEY DO NOT CARE Arlington Heights Illinois
I signed up for First Line and they where debiting my account every month.
I received a call from First Line after 2 months and they informed me that my alarm was not sending a signal and they needed to come fix it. They canceled the day before they where suppose to show up beca...
Entity
SAI-Security Associates International
Categories: Attorney Generals
34, Report:
#342472
Posted Date:
Jun 20 2008
Security Associates International took hundreds of dollars, (daily) from my debit card, repeatedly, took months to get my money back Arlington Heights Illinois
I was with APEX ALARM company for a year and a half and had arranged for automatic deductions from my debit card. Paid every month and all was well until they switched their billing to SECURITY ASSOCIATED INTERNATIONAL.
Out of the blue hundreds of dollars were being taken from my...
Entity
Security Associates International
Categories: Security Services
35, Report:
#336320
Posted Date:
Jun 02 2008
SAI - SECURITY ASSOCIATES INTERNATIONAL INC & ICON SECURITY UNCONCERNED, LAZY, UNRESPONSIVE & THE WORLD WORST ALARM COMPANY!! Arlington Heights Illinois
One day when I was at work some people came to the door selling alarm systems. We were already hooked up with Monitronics (who I absolutely LOVE by the way) Alarm system but the people at the door said they would upgrade our system & make it cheaper too!? So my husband switched comp...
Entity
SAI-SECURITY ASSOCIATES INTERNATIONAL INC
Categories: Security Services
36, Report:
#335797
Posted Date:
May 30 2008
SAI - Security Associates International, Inc. Non-responsive and unconcerned, poor customer service Arlington Heights Illinois
On December 6, 2007 my home was burglarized in the early AM hours. That afternoon I called SAI (the security company with whom I have service) to request motion sensors be installed in my home to increase my level of security and comfort. I was told that the request was placed and...
Entity
SAI - Security Associates International, Inc.
Categories: Security Services
37, Report:
#335538
Posted Date:
May 29 2008
Security Associates International - SAI This company expects me to uphold my end of a contract but they don't have to uphold their end. Arlington Heights Illinois
I was sold a security monitoring unit by FirstLine in May of 2007. The actual security monitoring was supposedly carried out by Security Associates International (SAI). They are the company that I've been paying $44.99 a month for their so called monitoring service.
In January ...
Entity
Security Associates International - SAI
Categories: Security Services
38, Report:
#332203
Posted Date:
May 12 2008
Security Associates International ,SAI, SAI charges like clock-work, but system has not worked in 3 months, despite repeated calls asking for a technician to come out Arlington Heights Illinois
I signed a contract for security system monitoring on June 13, 2007 with APXAlarm, and my account was transferred (sold) to SAI, without my knowledge, shortly thereafter. I started having problems with my system in November, not long after the warranty expired....go figure. The al...
Entity
Security Associates Interantional ,SAI
Categories: Security Services
39, Report:
#332160
Posted Date:
May 12 2008
First Line Security Liars in ever way. Major SCAM! Orem Utah
Just like most other people taken in by this scam, someone came to my door asking me to upgrade my ADT security system in September 2007. The young salesman, Brandon, was from FirstLine Security. I get this quite often in my neighborhood and always say no to this kind of thing becau...
Entity
First Line Security
Categories: Public Defender
40, Report:
#330377
Posted Date:
May 03 2008
Security Associates International malfunctioning alarm system Arlington Heights Illinois
Apex Alarm Company had sent out teams to go door to door selling what they claimed to be a state of the art system. The sales gimmick was an upgrade from the previous system I had (Global alarm) at little to know cost difference to what I had already. I agreed to change out the syst...
Entity
Security Associates International
Categories: Home Security
41, Report:
#329330
Posted Date:
Apr 28 2008
Security Associates International SAI placed me into collections with out notifing us first as our contract states they are to do so. Arlington Hights Illinois
We first signed our contract with APXALARM on May 29, 2007, My husband used his bank debit card to have the 39.99 taken out every month. Our contract was then sold to SAI a few days folloing that. We had no idea. Everything was fine except we never even used the system because when ...
Entity
Security Associates International
Categories: Security Services
42, Report:
#327146
Posted Date:
Apr 19 2008
Security Associates International (Security Associates International (SAI) Taking money from my checking account when I have no service. Arlington Heights Illinois
FirstLine install my alarm system on 12July2007.
January 31st 2008 my system went down.
Call their tech support and they tested my system,told me I needed a new radio. On Febuary 1st, they ordered a new radio. March 1st, they recieved the part. I called the tech center to find out...
Entity
Security Associates International (SAI)
Categories: Home Security
43, Report:
#325426
Posted Date:
Apr 12 2008
Firstline Security & Security Associates International Would not let me leave the system with the new home owners Orem Utah
Besides the obvious lack of experience and professionalism, things went ok. When they were installing the system the tech forgot to put in the motion sensors, so we had to reschedule that...no big deal. The trouble for us started when we were just about ready to sell the house. We f...
Entity
Firstline Security & Security Associates International
Categories: Security Services
44, Report:
#323983
Posted Date:
Apr 06 2008
Firstline Security Inc & Security Associates International (SAI) Ripped off the canclation form and said you will not need this before the contract was signed Orem Utah
Oh My God ...
I thought I was the only one, and it feels good to know I am not insane. I started doing research on Firstline when they refused to cancel the contract on the 2nd day, on the 3d day from July of 07 to now they have fraudulently taken money from my bank over an...
Entity
Firstline Security Inc , & Security Associates International (SAI)
Categories: Security Services
45, Report:
#321944
Posted Date:
Mar 28 2008
First Line Security And Security Associates International, Inc. I find it unbelievable that both First Line Security and Security Associates International, Inc. do not have to uphold their end of the contract while holding their customers at a higher standard than they hold themselves. Arlington Heights, IL And Orem, UT Utah and Illinois
First Line Security sold us a security system June 9, 2007; the system did not work. We made an appointment the technician called and cancelled due to some conflicting appointment. After rescheduling and cancelling 5 additionaly appointments from July to Decmeber 2007. Keep in mind ...
Entity
First Line Security And Security Associates International, Inc.
Categories: Security Services
46, Report:
#321434
Posted Date:
Mar 26 2008
SAI Alarm - Security Associates International I can't believe these people are in business! Arlington Heights Illinois
I recently received a letter from SAI stating that I would be turned over to collections if my past due payments had not been paid. Back in November 2007, I contacted SAI and asked if they would stop electronic withdrawals from my banking institution because my account information h...
Entity
SAI Alarm - Security Associates International
Categories: Security Services
47, Report:
#313745
Posted Date:
Mar 01 2008
SAI - Alarm Funding - Security Associates International - SAI Alarm Monitoring Ridiculous Business Practices and Incompetency Chicago Illinois
I have unfortunately been dealing with SAI Alarm Monitoring for almost a year trying to get my account straightened out.
I too contracted with APX Alarm for the alarm system and monitoring back in May 2007. I too found out two months later that my account had been sold to SA...
Entity
SAI - Alarm Funding
Categories: Security Services
48, Report:
#309505
Posted Date:
Feb 17 2008
Apex Security And SAI (Security Associates International) Security Alarm System Contract Transfer Arlington Heights Illinois
During the month of April 2007, I was approached at home by an Apex Alarm salesman. I was subsequently given the sales pitch about home security - something my wife was bugging me about for some time. I signed up for a 2 year contract and the service technician was scheduled to inst...
Entity
Apex Security And SAI (Security Associates International)
Categories: Security Services
49, Report:
#277978
Posted Date:
Oct 09 2007
FIRSTLINE SECURITY BUYER BEWARE: FIRSTLINE IS NOT LICENSED IN NORTH CAROLINA! OREM Utah
I want to start off by saying thank you to Scot for taking the time to put the truth out there about this company. Although, most people don't bother to report the companies that mistreat them, once their own issues are settled, I'm happy you've been able to get out of their contrac...
Entity
FIRSTLINE SECURITY
Categories: Miscellaneous Electronics
50, Report:
#273795
Posted Date:
Sep 11 2007
Security Associates Intl - SAI unethical business practices and violates terms of Automatic Payment agreement Arlington Heights Illinois
I have filed a complaint with the Better Business Bureau and the Federal Trade Commission Fraud division against SAI.
Agaist my better judgement I agreed to enter into an automatic payment arrangement with a security monitoring company, on the condition that we had a written agr...
Entity
Security Associates International - SAI
Categories: Security Services