51, Report:
#354447
Posted Date:
Jul 23 2008
Dex Media West - Dex Media West - RH Donnelley Co. Failed to update advertisements in phone book - unavailable during re-enrollment period Phoenix Arizona
Dex West appears to be doing business in bad faith. Attempting to make changes to a business ad is almost impossible. Representatives do not return phone calls or email addresses until after the deadline has been passed to make changes. Then they say it is too late until next yea...
Entity
Dex Media West - RH Donnelley Co.
Categories: Sales People
52, Report:
#352997
Posted Date:
Jul 19 2008
DEX MEDIA, DEX WEST, Cristi B., Donna, TONY, Sheila, RH Donnelley Co. DEX MEDIA WEST Billing for Unauthorized Continuation of Advertisement for a nonactive Business Flagstaff Arizona
Be aware of the unprofessionalism and unscrupulous handling of advertisement accounts with DEX MEDIA (DEX WEST) a RH Donnelley Co.
I agree with report 274997 concerning the negligence and incompetence of Dex's sales advertising staff and subsequent dealings with this company.
...
Entity
DEX MEDIA, DEX WEST, Cristi B., Donna, TONY, Sheila, RH Donnelley Co.
Categories: Advertising Agencies
53, Report:
#311910
Posted Date:
Feb 25 2008
Dex Media Billed for new contract Ive never seen or consented to. Aurora Colorado National US Nationwide
In January of 2007 I entered a one year agreement to purchase IYP listings in two markets from my Dex Media Representative. These were 21.00 per ea per month. The 12 months of the contract expired in January of 2008 and I assumed someone would contact me re: renewal of my ads, which...
Entity
Dex Media
Categories: Internet Marketing Companies
54, Report:
#293833
Posted Date:
Dec 22 2007
Dex Media Advertisting Incorrect, Inept sales rep, Not fixing advertisting, Unfair contracts, Incorrect Internet Ad, Denver Colorado
In early October, I found out 4 of my Internet ads had changed. Dex later admitted it was due to upgrades in their system over the summer and neither I nor they know exactly when the ads changed. They listed my long distance business number rather than my local market exchange numbe...
Entity
Dex Media
Categories: Telephone Companies
55, Report:
#291922
Posted Date:
Dec 16 2007
Dex Media, Allied American Credit ANOTHER Allied American Credit, LLC Attempting To Collect An Unlawful Debt Spokane Washington Spokane Washington
Dex Media published advertising in their yellow pages for our business without our approval. We expressed a need to change and reduce our advertising with the new publication. Our sales rep did not return calls and just continued with the same ad. Our company never signed and/or gav...
Entity
Dex Media, Allied American Credit
Categories: Collection Agency's
56, Report:
#280257
Posted Date:
Oct 22 2007
Dex Media, HR Donley Over billing and no support Aurora Colorado
I was told about Dex last year and what a great job they did for the individual. I looked into advertising with them only to find that they have changed hands and now ripping customers off.
I had a situation where my website was being hacked several times a day. I had an issue ...
Entity
Dex Media, HR Donley
Categories: Advertising Agencies
57, Report:
#275028
Posted Date:
Sep 18 2007
Allied American Credit, LLC Attempting To Collect An Unlawful Debt Spokane Washington
Allied American Credit, LLC (1-800-854-8260; 1-509-242-5100; P.O. Box 3766, Spokane, WA 99220-3766) is a collection agency which has been retained by Dex Media (a subsidiary of the HR Donnelly Company) to collect a debt against my company.
However, the debt they are attempting t...
Entity
Allied American Credit, LLC
Categories: Collection Agencies
58, Report:
#274997
Posted Date:
Sep 17 2007
Dex Media, HR Donnelly Company Dex Media - Unauthorized Advertising and Subsequent Illegal Collection Effort Colorado Springs Colorado
The standard procedure for advertising in the Dex Yellow Pages is for you to be contacted by a Dex representative in the early fall about your proposed advertising for the following year's Dex book. You discuss with this representative what your ad will include, how large the ad wi...
Entity
Dex Media, An HR Donnelly Company
Categories: Advertising Agencies
59, Report:
#182555
Posted Date:
Mar 26 2007
DEX MEDIA WEST Ripoff FRAUD FORCED ADS ONLY ASKED FOR ARTWORK THEY PLACED AD WHEN I TOLD THEM NOT TOO!! Portland Oregon
On Tuesday Nov 15th 2006, I had JOHN LOCKMAN, salesman for Dex media west show up at my shop. I told him I was THINKING about an ad, but wanted prices and some artwork to show me what they can do. I was told by MR. Lockman that he had a deadline on the next day (friday) and I told ...
Entity
DEX MEDIA
Categories: Telephone Companies
60, Report:
#112252
Posted Date:
Oct 10 2004
DEX MEDIA INC Of Qwest ripoff ad for a bail bond business. DEX media did not remove the old ad and say I must pay for 2 ads now Denver Colorado
Last year I was contacted by a Qwest Dex Media rep to renew our yellow p. ad for our small bail bonds business. I added a phone number as we had moved. I did not request (2) ads. The phone book came out with the old ad which they did not pull as well as a new ad. Last year the s...
Entity
DEX MEDIA INC Of Qwest
Categories: Telephone Companies