1, Report:
#1163808
Posted Date:
Jul 21 2014
Gateway Computers, Teleplan Acer Computers Won't stand behind product Dallas Texas
I purchased a laptop at the end of Feb. 2013. Since then, the bottom tray of the laptop has been replaced twice and now needs to be replaced for a third time, due to the spot where the hinge for the lid is secured down to the bottom tray breaking. The first couple of times, I pa...
Entity
Gateway Computers, Teleplan
Categories: Computer Manufactures
2, Report:
#1146702
Posted Date:
May 14 2014
Answers By PC Support Sutherland Global EnterprisesAcer Beware of Computer Non-Service Ripoff - $99.99 Internet
Was connected to this company called AnswersBy PC Support by second party thinking ti was the factory service for Acer (Gateway) Computers. I told AnswersBy PC Support that my PC was not booting up. They guaranteed they could fix it and asked me for credit...
Entity
Answers By PC Support
Categories: Computer Service & Repair
3, Report:
#1115133
Posted Date:
Jan 13 2014
Computer Finance LLC Gateway Computers Fraudulant Reporting Greenville South Carolina
Entity
Computer Finance LLC
Categories: Credit & Debt Services
4, Report:
#1069308
Posted Date:
Jul 23 2013
emachinesredeem, AKA Acer/Gateway Computers Class action settlement certificate can ONLY be used for USED and REFURBISHED products. No or very few products available. Providence, Rhode Island
Class action settlement against Emachines can only be used for Acer and Gateway used and refurbished products. Very few or no products available on internet site Should be able to use certificate for new products at any source with full warranty and availability.
Entity
emachinesredeem
Categories: Computer Manufaturers
5, Report:
#616682
Posted Date:
Jan 17 2013
Gateway Computers, Inc. Answers by Gateway charge me $129.99 on my debit card did not provide any tech support,refused to refund my money. The tech did not know what he was doing. Internet
I purchased a Gateway Media 601S MC Computer.And I was having issue with the sound. The sound stop working.So I decided to order services through Answers by Gateway Tech support since it was out of warranty. They now have two levels of services. I chose the one for $129.99 and that ...
Entity
Gateway Computers, Inc.
Categories: Computer Service & Repair
6, Report:
#966251
Posted Date:
Nov 08 2012
Gateway Computers POS, Broken Support is Impossible to contact. Unable to email, unable to call up, no chat!! Internet, California
We were unable to call support, their website says that my computer is out of warranty but we just got it from Newegg.com a few months back. Newegg says that it came with a 1 year warranty from the date of purchase. Please understand, this isn't a $200 computer, we purch...
Entity
Gateway Computers
Categories: Computer Manufaturers
7, Report:
#563294
Posted Date:
Jul 22 2012
Gateway Computers, Inc. Answers by Gateway charged $199.99 on my credit card - did not provide any service - refused to reverse the charge Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
The Gateway Laptop Model MT6709 I purchased in May 2007, crashed on 1/09/2010 - I contacted Costco where I had purchased it and was connected on a 3-way call with Gateway support.
Gateway told me that they could repair the computer over the phone however since the warranty had expi...
Entity
Gateway Computers, Inc.
Categories: Computer Service & Repair
8, Report:
#88147
Posted Date:
Jul 17 2012
Gateway Computers/Gateway Tech Support ripoff gateway computers suck and the service tech support is a big fat joke City California - Nationwide
purchased a gateway computer way back in july/aug of 2001...thought it was a cool computer i forked out just about 2200 dollars for this notebook i believe it is a gateway 5300 series solo notebook computer...
i noticed little things wrong with my computer just a few months after i...
Entity
Gateway Computers - gateway Tech Support
Categories: Computer Manufaturers
9, Report:
#854571
Posted Date:
Mar 16 2012
Gateway Computers Does not honor warranty wants you to pay Internet
Years ago we purchased Gateway computers and had numerous problems, we haven't purchased another until recently, it was the cheaper, BIG BIG MISTAKE. The Gateway supposedly has a year warranty; however, they do not honor that. I stopped being able to connect to the internet several ...
Entity
Gateway Computers
Categories: Computer Dealers
10, Report:
#842141
Posted Date:
Feb 20 2012
Answers by Gateway Gateway Computers Fraud, No Computer Support, Terrible Customer Service Internet
My computer stopped working and I called Gateway for support. I was referred to a service called Answers By. I was told that my problem is software related and can be fixed on the phone, but I need to pay $99 to get support. I gave them my credit card and after spending 3 hours on t...
Entity
Answers by Gateway
Categories: Computer Service & Repair
11, Report:
#264616
Posted Date:
Jan 12 2012
Gateway Mortgage Group NEVER EVER WILL USE GATEWAY MORTGAGE OR GATEWAY ANYTHING AGAIN ripoff Virginia Beach Virginia
It started off with a home mortgage loan back in Feb 07 with Gateway and we found these guys on the internet. My dad started the process to help me out. As you will read I compiled the following letter to send to their corporate headquarters after all was thru. If you are wonderi...
Entity
Gateway Mortgage Group
Categories: Mortgage Companies
12, Report:
#790149
Posted Date:
Oct 18 2011
J C CHRISTENSEN AND ASSOCIATES, INC TRYING TO COLLECT ON A 4 YR OLD ACCOUNT WITH GATEWAY. PRODUCT WAS RETURNED TO GATEWAY COMPANY AFTER PURCHASE...GATEWAY REFUSED CREDIT...SENT TO HSBN AND ARROW FINANCIAL. SAUK RAPIDS, Minnesota
I have been contacted by LILY at JC Christensen and Associalte Inc to settle a four year old account. That they secured from HSBN and Arrow Financial Services. This stems from an issue I had with Gateway Computers that has never been resolved to my satisfaction by G...
Entity
J C CHRISTENSEN AND ASSOCIATES, INC
Categories: Credit & Debt Services
13, Report:
#744504
Posted Date:
Jun 24 2011
Gateway Computers E Machine Low Quality, poor customer service, deceptive, Rip Off , Internet
I purchased a Gateway Laptop from QVC last year (13 months ago). The purchase price was $576. Just two weeks ago the laptop hard drive went bad and is now inoperable. I was upset thinking I paid over $500 for this laptop and it should have lasted alot longer for the price after all ...
Entity
Gateway Computers
Categories: Computer Manufaturers
14, Report:
#739416
Posted Date:
Jun 11 2011
Acer America Corporation Acer America owns Gateway Computers Got screwed by Acer America (Gateway Computers) Internet
If you want to get a good screwing !Buy an Acer or Gateway computer.
Entity
Acer America Corporation
Categories: Computer Manufaturers
15, Report:
#703452
Posted Date:
Mar 07 2011
Gateway, Inc. Gateway Inc. / Gateway Computers RIP OFF DO NOT BUY A GATEWAY Irvine, California
I contacted Gateway to get simple documentation for a video card that THEY put in their system to find out how to get dual monitor support. They are complete morons. They told me I had to pay 200 dollars to get an answer to the simple question of. Does your video card that you put i...
Entity
Gateway, Inc.
Categories: Computer Manufaturers
16, Report:
#682499
Posted Date:
Jan 24 2011
Compu Electronics fraud, scam, false promises, wasted money , Internet
Compu-electronics had a liquidation sale in Burlington, NC advertising cheap computers. Since it was my daughter's birthday we decided to go and check it out. When we walked in they charged us $6.00 to get in the door. After getting in we looked around and found 2 gateway computers....
Entity
Compu Electronics
Categories: Computer Dealers
17, Report:
#636969
Posted Date:
Sep 02 2010
Gateway Gateway Computers WARNING, DO NOT BUY FROM GATEWAY!!!!!!! Internet
I purchased a gateway computer on 4/19/2010. Just recently the hard drive went down and would not boot. I took it back to best buy to see what they could do. They sent it off to be repaired and told me I would have to call gateway and get a recovery disk, as they could not do tha...
Entity
Gateway
Categories: Computer Service & Repair
18, Report:
#630106
Posted Date:
Aug 10 2010
Gateway Computers Gateway, Inc. Do not buy a Gateway computer, service is TERRIBLE Irvine, California
Do not buy Gateway. I purchased a top of the line laptop with an extended warranty. When I had a problem, I found Gateway had sold my warranty to an unstable company that has since gone out of business leaving me and thousands of others without support.
Entity
Gateway Computers
Categories: Computer Dealers
19, Report:
#588067
Posted Date:
Apr 01 2010
Gateway Computers Tech Support and Customer Service Failed to honor warranty. irvine, California
Note: I am writing this report knowing nothing will probably happen.
Here's a play by play:
1. In June 2009, I purchased a Gateway Computer from Best Buy, it came with a 1-year manufacturer warranty, and I purchased the Black-Tie Protection from Geek Squad (loc...
Entity
Gateway Computers Tech Support and Customer Service
Categories: Computer Software
21, Report:
#531586
Posted Date:
Dec 01 2009
Gateway computers Was told by Gateway Support that a recovery disk for my Gateway Solo 4026 Laptop would be shipped to me within 2 weeks. Now they are saying NO recovery disk is available for my laptop. Internet
My Gateway Solo 4026 Laptop crashed numerous times and was easily restored with the utilities provided. Then I had a crash that required a recovery disk from Gateway. Upon calling Gateway support I was promised that a recovery disk would be shipped to me for a fee of $20. ...
Entity
Gateway computers
Categories: Computer Software
22, Report:
#520859
Posted Date:
Nov 07 2009
Gateway computers / support Customer Support os a JOKE Irvine, California
Several Months ago the OS on my notebook crashed. I called Gateway to get recovery disks since I did not have these in my possession. I was told it would take 3-4 weeks to arrive and I needed to pay $20+ for them to be shipped. It did not matter that I run a busine...
Entity
Gateway computers / support
Categories: Computer Manufaturers
23, Report:
#517353
Posted Date:
Oct 30 2009
Gateway Computers - gateway Tech Support Non technical tech support staffInternet
I bought a gateway and it was nothing but a nightmare. The tech support was the absolute worse. My video card stopped working and I went to the support site and talked live to a technical support person. I was told that most games aren't supported or compatible with my system. Now t...
Entity
Gateway Computers - gateway Tech Support
Categories: Computer Help Desk
24, Report:
#1490
Posted Date:
Oct 15 2009
Gateway Customer Service
I bought several Pentium computers from Gateway (2000). They were being used by our training department, and were being shipped around the country a lot. One arrived back at the office with a large crack running through the bezel (faceplate). I called Gateway to order a replaceme...
Entity
Gateway Computers
Categories: Computer Dealers
25, Report:
#498815
Posted Date:
Sep 22 2009
Gateway computers This the third time I have to send my computer back for repairs and at my expence. Irvine, California
After calling Gateway customer service, and they are very hard to understand. Another business a sell-out to the American consumer and employment.
This is the third time I have to send my computer for repairs and it is at my expense. When I spoke to someone in America the highest l...
Entity
Gateway computers
Categories: Computer Service & Repair
