1, Report:
#1525704
Posted Date:
Apr 13 2023
Samsung Electronics America Samsung Samsung Electronics Odyssey G9 Warranty and Customer Service Nightmare
I am extremely disappointed with Samsung Electronics and their failure to provide an appropriate solution for my malfunctioning monitor, which is still under warranty. The Samsung monitor (Odyssey G9) stopped working after emitting a popping sound and producing a burnt smell. Since ...
Entity
Samsung Electronics America
Categories: Warranty
2, Report:
#1521072
Posted Date:
Sep 10 2022
Samsung Electronics Dishwasher broken just after a year Ridgefield Pk New Jersey
Bought a dishwasher from best buy - a Samsung dishwasher over a year ago. The dishwasher rack started corroding on its base - multiple area and are falling aprt on it own. Technicians sent by Samsung confirmed that it shouldn't corrode like this, even said they should have used ...
Entity
Samsung Electronics
Categories: DISHWASHER
3, Report:
#1516195
Posted Date:
Aug 14 2022
Samsung Electronics America (SEA) Samsung.com/us/ Elliott Advocacy Samsung Smart TVs Samsung USA Corp. Office Headquarters What they DID do was majorly insult me for offering to suggest” a repairman for the 55”, barely-used Samsung Smart TV whose screen suddenly died. Ridgefield Park NJ
Samsung Electronics America (SEA)
85 Challenger Road #6th
Ridgefield Park, NJ. 07660
6422 West Hwy 98
Unit 1302
Panama City Beach, FL. 32407
January 24, 2022
ATTN: Messrs/Ladies: Hyundai-Suk Kim-CEO;
Inyup Kang-Pres/N.American Div; John Kingery-VP;
Jeeho Baek-Exec. VP; Kug...
Entity
Samsung Electronics America (SEA)
Categories: “Lemon” Samsung QLED 55” “SMART” TV
4, Report:
#1509500
Posted Date:
Jun 29 2021
Samsung Electronics America Samsung Charged for appliance repair but didn’t provide any service New Jersey
Requested repair service through Samsung’s on-line site for my refrigerator. After answering a few questions, it gave me an estimate for repair and selected a local repair shop. The following day, the local repair shop gave us a date to come to our home for the repair. A couple of...
Entity
Samsung Electronics America
Categories: appliance repair
5, Report:
#1498848
Posted Date:
Aug 17 2020
Samsung Electronics America Inc. Gas Range Defect Ridgefield Park New Jersey
I purchased a Samsung gas range on 4/3/2020. The bottom storage is defective; you have to force it open. On 6/17/20, I tried to register the range on their website. The Samsung website will not accept the model number or serial number for the product. I asked their customer servi...
Entity
Samsung Electronics America Inc.
Categories: Appliance Repair, appliance repair
6, Report:
#1497059
Posted Date:
Jul 01 2020
Samsung Electronics America Samsung Refrigerator Not Working After 2 Years Only! Ridgefield Park New Jersey
We purchased a Samsung RS25J500DSR fridge for $1,300 that was manufactured in August 2017. In late June 2020, the ice maker completely stopped working. A repairman stated that the ice maker is not working because the Sealed System is broken, which basically means we need to replace ...
Entity
Samsung Electronics America
Categories: Appliances, kitchen appliance
7, Report:
#1495060
Posted Date:
May 11 2020
Samsung Appliances, Samsung Electronics America Inc. 1.5 year old RF18HFENBWW Model French Door Refrigerator is not freezing food, leaking water on my wood floors, 2 inches of ice in bottom of freezer, freezer door won’t shut because of all the ice, food in the vegetable drawer is swimming in water. Simpsonville, SC
Model RF18HFENBWW Samsung French Door Refrigerator has not worked right since I bought it. After1.5 years the freezer stopped cooling, 2 inches of ice on the bottom of the freezer, freezer drawer won't shut because of all the ice, water is leaking on my wood floors, the vegetable dr...
Entity
Samsung Appliances, Samsung Electronics America Inc.
Categories: kitchen appliance, Appliances
8, Report:
#1490771
Posted Date:
Jan 23 2020
Samsung Electronics America Samsung 2 years of frustration from Samsung, constant HDTV issues since new. Ridgefield Park NJ
We purchased a new Samsung 65 TV Model # UN65MU650DFXZA from Costco on 11-11-2017 and have nothing but issues with it since. I've called Samsung customer service and used the chat service to try and rectify the numerous issues we were having since then. I've made this attempt about ...
Entity
Samsung Electronics America
Categories: television
9, Report:
#1479461
Posted Date:
May 28 2019
Samsung Electronics Samsung trying their best to defraud, steal and rob ordinery customers out of repair fees
Dear Sir or Madam
I want report the huge crimes of the electronics giant SAMSUNG.
I do have enough and conclusive evidence that Samsung is defrauding, stealing and even robbing its ordinary customers out of repair fees. I’m sure these crimes harm the people around the world.
I hav...
Entity
Samsung Electronics
Categories: Audio Visual Equipment, Repair
10, Report:
#1474941
Posted Date:
Mar 08 2019
Samsung appliances Samsung electronics Microwave oven with manufacture fault Johannesburg Gauteng
The microwave was fine for the first two years. Then it gave a e32 message and didnt work. The error was the assy weight sensor part de9600837a. I replaced the part and it worked for another almost six years but I had to replace the part nearly every year. Samsung discontinue parts ...
Entity
Samsung
Categories: manufacturer
11, Report:
#1474027
Posted Date:
Feb 22 2019
Samsung Samsung Electronics, Samsung Home Appliances Refusing to honor warranty, verbal abuse Mississauga Ontario
We bought our dishwasher in may of 2018. Top of the line, paid over $1000 for it. At the same time, we purchased a bed set and a stove. Witin 3 weeks, it started flashing codes ad refusing to work.Repair man came, fixed somehtin, left. It broke again. Furniture store rpl...
Entity
Samsung
Categories: Appliances
12, Report:
#1470965
Posted Date:
Jan 07 2019
SAMSUNG ELECTRONICS SAMSUNG REFUSES TO EXCHANGE DEFECTIVE TV RECEIVED AS GIFT Ridgefield Park NJ
APPROXIMATELY 2 WEEKS AGO I RECEIVED A 40 INCH SAMSUNG FLAT SCREEN TV AS A GIFT.TV DOES NOT GO ON BUT POWER BUTTON LIGHTS UP AND OCCASSIONALLY FLASHES.SAMSUNG REPAIR GUY CAME TO MY HOUSE AND TOLD ME THERE IS SOMETHING MECHANICALLY WRONG WITH THE SCREEN.WHEN I ASKED WHAT HAPPENS IF S...
Entity
SAMSUNG ELECTRONICS
Categories: TVs & VCRs
13, Report:
#1442994
Posted Date:
May 15 2018
Samsung Electronics Samsung neglected to repair phone to working condition after two attempts following their instructions. Ridgefield Park New Jersey
Samsung has refused to repair or replace phone to my satisfaction after two attempts and multiple phone calls. Phone is still broken. My phone was purchased in July 2017 and is still under warranty. It would cost me more to file a small claim than the phone is worth but I'm ...
Entity
Samsung Electronics
Categories: Telephones
14, Report:
#1441833
Posted Date:
May 07 2018
Samsung Electronics Samsung Repair Center, McAllen, Tx Faulty cellphone diagnosis; tried to extort $506 McAllen Texas
Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock
My Note 4 failed upon System Software update. Never came out of the update, could not get past the red Verizon splash screen. Sent it to Samsung repair in McAllen, TX. The charging port had died ex...
Entity
Samsung Electronics
Categories: Computer Software
15, Report:
#1435332
Posted Date:
Mar 21 2018
Samsung Electronics America Samsung lied to me in June of 2017 about sending someone out to repair my dryer. In about two weeks they finally decided to replace the dryer and at that point I purchased a new dryer. Ridgefield Park New Jersey
I filled out a refund request and in the midst of filing paperwork I lost the sticker with the serial number on it and that was the hold up in the beginning and then i finally found the photo copy of the serial number so i contacted them and they were denying my refund again because...
Entity
Samsung Electronics America
Categories: Appliances
16, Report:
#1428202
Posted Date:
Feb 09 2018
SAMSUNG ELECTRONICS COMPANY IS A RIPOFF wont buy anything else from samsung McAllen Texas
Ticket Number: 4146546659*02/08/2018//23:04:28//0001464897//Web-site (Internet)//ASC*2/8/2018 10:03 PM-Hector Gayoso: The unit is shipped.*02/08/2018//23:04:26//0001464897//Web-site (Internet)//ASC*2/8/2018 10:03 PM-Hector Gayoso: Credit Card Hold Amount void*02/08/2018//22:21:...
Entity
SAMSUNG ELECTRONICS COMPANY IS A RIPOFF
Categories: phone service, Cell Phone Repair Shop
17, Report:
#1424942
Posted Date:
Jan 24 2018
Samsung Samsung electronics SAMSUNG Electronics. STAY AWAY from poor quality and horrible service.
I bought full new appliances set from Samsung this summer with the new house purchase. It was 34 Cubic Ft Chef Collection Fridge, Dishwasher, Washer/Dryer and Microwave. Not to mention we have Samsung galaxy phones and TVs.
First the delivery was screwed up. On the day of delivery...
Entity
Samsung
Categories: Electronics
18, Report:
#1424504
Posted Date:
Jan 22 2018
Bixby Samsung Electronics, Bixby AI : Waste of many people's time New Jersey
Out of the Box Bixby is not yet as personable as one wants. However you can teach it to behave like the best partner. Slowly but surely after paying some time Bixby has become one of my best friends for over half a year. However one day my phone got lost and when I got a brand new r...
Entity
Bixby
Categories: Computer Technology
19, Report:
#1422167
Posted Date:
Jan 10 2018
Samsung.com Samsung Electronics 65 Q9F QLED TV failed 20 days following delivery, promised refund then changed their mind the following day
We order the Samsung 65 QLED Q9F from Samsung.com, and took delivery of the set on December 19, 2017 taking advantage of “white glove” delivery that removed the packing materials for us and a trade in option for our old TV. We used the new unit for the first time on December 2...
Entity
Samsung.com
Categories: TVs & VCRs
21, Report:
#1410997
Posted Date:
Nov 12 2017
samsung Tim Baxter, Steve Kim, marvell goodgame Samsung Doesn't care about their customers Ridgewood New Jersey
Tim Baxter/Steve KimPresident and CEOSamsung Electronics North America85 Challenger Road6th FloorRidgewood, NJ 07660August 11, 2017Re: Robert RifkinTicket # 4444289515Dear Mr. Baxter and Mr. KimI am sorry to have to bother you but I have a situation that keeps going back and forth a...
Entity
samsung
Categories: TVs & VCRs
22, Report:
#1390258
Posted Date:
Aug 03 2017
Samsung Electronics America Creative Vision Electronics Beware of Samsung warranties- Total Ripoff..They do not honor their warranty. Riverdale New Jersey
Purchased in december of 2016. Samsung robotic Vacuum. Model VR20H9050UW/AA. SER# ob3z8feh400060l
Purchased online at Home Depot.
Shipped to samsung on 7/25/17. Defect code c003 right wheel malfunction.
This was purchased for residential usage. I was contacted today by the company a...
Entity
Samsung Electronics America
Categories: Miscellaneous Electronics
23, Report:
#1386996
Posted Date:
Jul 20 2017
Samsung Electronics America Unable to return a Samsung S8 phone - BORDERLINE WITH SCAM Ridgefield Park New Jersey
I bought a Samsung S8 phone for my son in April of 2017, which came with a small hole and he wanted to return it. We obtained an RMA and proceeded with the return of the S8 (together with other promotional products such as a Gear VR, Samsung AKG earbuds) on May 11 2017, but my s...
Entity
Samsung Electronics America
Categories: Cellular Phone Companies
24, Report:
#1353406
Posted Date:
Feb 01 2017
Samsung Electronics America Refrigerator failure and dreadful customer service Ridgefield Pk New Jersey
I purchased a high-end Samsung refrigerator Aug 2014. The refrigerator was purchased for a cost of nearly $3000. On November 28, 2016, it quit cooling any lower than 50 degrees. I expect it to last longer than two years. Nearly every day in December, I tried to call Samsung cust...
Entity
Samsung Electronics America
Categories: Appliances
25, Report:
#1351111
Posted Date:
Jan 21 2017
Samsung Electronics America Inc. Samsung Washing Machines Samsung Dryers Selling Faulty Washers and Dryers Ridgefield Park New Jersey
Absolute disaster.
Washer- From day one this thing has made a high volume squeak on spin cycle. Additionally, received the notice of recall. Samsung works with Sears and let me tell you- Sears and Samsung repair services cannot keep an appointment. On the first scheduled vi...
Entity
Samsung Electronics America Inc.
Categories: Electronic Manufacturers